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12 Smart-Home Predictions for 2017: VR, Voice, Sound, Homekit, More

How will we see virtual reality, voice control, Apple HomeKit, video steaming and immersive sound evolve in the next year? 12 home-tech pros, some…

OneVision
OneVision Resources partners with home technology professionals to provide a high-quality support experience to their clients with a 30-minute response, 24/7. In addition, the company drives growth in recurring revenue by marketing,…
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CE Pro’s 2017 State of the Industry Report

CE Pro’s 2017 State of the Industry Report

January 13, 2017 After a strong 2016 with 8.1% average growth, integrators look to keep momentum going for 2017. Now if only they can find technicians to hire.

Why Remote Management at CES 2017 Is Good News for Integrators

Why Remote Management at CES 2017 Is Good News for Integrators

January 11, 2017 In the midst of what seems like a connected home takeover by off-the-shelf consumer products, remote systems management (RSM) can bridge the gap.

Why You Should Not Absorb Remote Monitoring as a ‘Cost of Doing Business’

Why You Should Not Absorb Remote Monitoring as a ‘Cost of Doing Business’

January 04, 2017 Thinking about remote systems management (RSM) as a cost of doing business is only half the picture, especially when you consider earning recurring revenue on proactive monitoring.

12 Smart-Home Predictions for 2017: VR, Voice, Sound, Homekit, More

12 Smart-Home Predictions for 2017: VR, Voice, Sound, Homekit, More

December 23, 2016 How will we see virtual reality, voice control, Apple HomeKit, video steaming and immersive sound evolve in the next year? 12 home-tech pros, some dealers and some manufacturers, offer predictions for 2017.

I Have Just 5 Holiday Wishes for the CEDIA Channel

I Have Just 5 Holiday Wishes for the CEDIA Channel

December 23, 2016 The holiday season provides the perfect opportunity to reflect on the year that’s passed and consider the future. What does the future of this industry mean to you?

These Are 2 Most Important Ingredients of a Successful Service Team

These Are 2 Most Important Ingredients of a Successful Service Team

December 21, 2016 Joseph Kolchinsky of OneVision Resources uncovers some of the biggest challenges involved when building out a strong client services team: emotional intelligence training and solidifying your process.

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

December 15, 2016 Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

Recurring Revenue (RMR) for Remote Networking Monitoring: Are We There Yet?

Recurring Revenue (RMR) for Remote Networking Monitoring: Are We There Yet?

December 14, 2016 Dealers are still trying to figure out the magic formula for earning customers’ monthly dollars (RMR), while manufacturers arm them with more networking tools and features like parental controls, cyber security and home automation. (Julie Jacobson / CE Pro)

Quick Response Times Pave the Way for RMR Success

Quick Response Times Pave the Way for RMR Success

December 14, 2016 When clients experience quick response time, they begin to see integrator service/support as a path of least resistance to resolving technology challenges.

The One Thing You’re Not Training Your Customer Service Team

The One Thing You’re Not Training Your Customer Service Team

December 09, 2016 70% of customer service experience is rooted in emotional intelligence. That means this one type of training could directly affect your bottom line.

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Remote Network Monitoring: RMR or Just the Cost of Doing Business?

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

December 15, 2016 Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

OneVision Resources Launches 20/20 Service Collaborative Group

OneVision Resources Launches 20/20 Service Collaborative Group

December 08, 2016 New OneVision 20/20 program includes manufacturers, software providers, remote systems management platform providers, service providers, and trade organizations united to improve service capabilities of integrators.

SnapAV’s OvrC Pro is ‘One of the Most Important Initiatives in the Company’s History’

SnapAV’s OvrC Pro is ‘One of the Most Important Initiatives in the Company’s History’

September 15, 2016 CEDIA 2016: OvrC Pro from SnapAV lets dealers drill into their customers’ networks remotely to monitor and fix not just routers and access points but home automation and A/V devices as well. Consumers get an app as well, so it’s sellable. (Julie Jacobson / CE Pro)

New Service Makes Access Networks the ‘Central Monitoring Station’ for Home Networks

New Service Makes Access Networks the ‘Central Monitoring Station’ for Home Networks

September 14, 2016 CEDIA 2016: Through a relationship with enterprise-network service provider Cenersys, Access Networks promises to be the “central station” of home networks, full of recurring-revenue (RMR) possibilities for CE Pros. (Julie Jacobson / CE Pro

Luxul’s New Partners Include Parental Controls Co. for Recurring Revenue

Luxul’s New Partners Include Parental Controls Co. for Recurring Revenue

September 13, 2016 Despite now being owned by Legrand, home-networking leader Luxul plays nice with all vendors in the home technology installation channel. New at CEDIA: Partnerships with Domotz, Savant, Router Limits.

Clare Controls Straddles Custom and DIY Markets; Offers Dealers New Revenue Streams

Clare Controls Straddles Custom and DIY Markets; Offers Dealers New Revenue Streams

August 22, 2016 Consumer purchasing portal, HEOS integration, expansion of builder program on Clare’s CEDIA 2016 to-do list.

Ihiji Adds Ticketing & Tracking to ServiceManager Software

Ihiji Adds Ticketing & Tracking to ServiceManager Software

July 22, 2016 Resolve issues faster and evaluate your total cost of support with the new ticketing feature of Ihiji's ServiceManager software as a service platform.

CE Pro’s 2017 State of the Industry Report

CE Pro’s 2017 State of the Industry Report

January 13, 2017 After a strong 2016 with 8.1% average growth, integrators look to keep momentum going for 2017. Now if only they can find technicians to hire.

You’re Thinking About Earning RMR from Service Plans. Now What?

You’re Thinking About Earning RMR from Service Plans. Now What?

In this FREE one-hour CE Pro webcast on January 18, 2017, attendees will learn how L.A.-area integrator Cantara Design has established an effective service plan by partnering with OneVision to deliver excellent service.

OneVision’s Integrator Service Desk Information

OneVision’s Integrator Service Desk Information

With OneVision’s Integrator Service Desk you get a team of empathetic and experienced technology specialists responding to your clients’ service requests within 30 minutes, 24/7.

Your #1 Source for Expanding Your Recurring-Revenue Practice

Your #1 Source for Expanding Your Recurring-Revenue Practice

September 15, 2016 Adding to your service offering is challenging. We get it. ConnectWise has helped countless technology solution providers reconfigure their business for the future by adding new practice areas and building monthly recurring revenue.

Ihiji

ihiji
Ihiji is the foundation of your service operations center. Your technicians can remotely monitor the status of all of your clients’ networks and IP devices.  The customized dashboard shows all Ihiji connected...
www.ihiji.com
OneVision

OneVision
OneVision Resources partners with home technology professionals to provide a high-quality support experience to their clients with a 30-minute response, 24/7. In addition, the company drives growth in recurring revenue by...
www.onevisionresources.com