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How to Transition from ‘Free’ to ‘Paid’ Without Burning Client Relationships

What can integrators learn from the Wall Street Journal and the New York Times? One newspaper transitioned from 'free' articles to 'paid' memberships…

OneVision
OneVision Resources partners with home technology professionals to provide a high-quality support experience to their clients with a 30-minute response, 24/7. In addition, the company drives growth in recurring revenue by marketing,…
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3 Ways to Step Up Your Customer Service Game

3 Ways to Step Up Your Customer Service Game

August 16, 2017 It's hard to make the project-to-service transition, but these three pillars of a service-first approach will help get you started. For more info, attend OneVision's service workshop at CEDIA 2017.

How to Transition from ‘Free’ to ‘Paid’ Without Burning Client Relationships

How to Transition from ‘Free’ to ‘Paid’ Without Burning Client Relationships

August 09, 2017 What can integrators learn from the Wall Street Journal and the New York Times? One newspaper transitioned from 'free' articles to 'paid' memberships without burning any bridges, and you can too.

Under the Surface of Lennar’s Move to Wireless & Amazon Smart-Home Services

Under the Surface of Lennar’s Move to Wireless & Amazon Smart-Home Services

August 02, 2017 When paired with Lennar’s decision to utilize Amazon Home Services for installation, the builder’s sharp reduction in low voltage cabling reinforces the notion that it sees a traditional path to the smart home, the CEDIA channel, as outdated.

Use This Equation to Simplify Your Hourly Billing

Use This Equation to Simplify Your Hourly Billing

July 31, 2017 A complex pricing model is difficult to explain, harder for clients to understand and almost impossible for your team to accurately track. Move to a one-size-fits-all hourly billing rate with one simple equation.

Did You Notice This One Line in Amazon’s Smart Home Service Message?

Did You Notice This One Line in Amazon’s Smart Home Service Message?

July 30, 2017 One sentence tucked into Amazon's smart-home service offering is evidence that Amazon intends to get involved on every part of the home technology installation value chain, including exceptional customer service.

Why Recurring Revenue Skeptics Are Missing the Point

Why Recurring Revenue Skeptics Are Missing the Point

July 29, 2017 Recurring monthly revenue (RMR) may not be necessary to drive company valuation, but providing great smart-home customer service absolutely is.

LA Integrator Creates 24/7 Service App After CE Pro Summit Discussion

LA Integrator Creates 24/7 Service App After CE Pro Summit Discussion

July 28, 2017 Max Angst, CEO of MAXSYSTEMS, says customers can now request service simply by touching a button on their smartphone app.

Luma’s Network Monitoring and Tech Support Service Is Only $5 a Month

Luma’s Network Monitoring and Tech Support Service Is Only $5 a Month

July 21, 2017 Luma Guardian is a low-cost VPN service, antivirus, Internet speed monitor and tech support line all in one. And one-time Dos Equis pitchman, 'Most Interesting Man in the World,' Jonathan Goldsmith will make sure everyone knows it.

Savant Home Automation Now Works with Ihiji for Remote Monitoring, Management

Savant Home Automation Now Works with Ihiji for Remote Monitoring, Management

July 05, 2017 Savant dealers can monitor their clients’ networks and home automation systems remotely with Ihiji Network Appliance and Invision software.

Improve Your Customer Service with One Simple Phrase

Improve Your Customer Service with One Simple Phrase

July 05, 2017 To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.

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Savant Home Automation Now Works with Ihiji for Remote Monitoring, Management

Savant Home Automation Now Works with Ihiji for Remote Monitoring, Management

July 05, 2017 Savant dealers can monitor their clients’ networks and home automation systems remotely with Ihiji Network Appliance and Invision software.

ConnectWise CloudConsole Remotely Manages Microsoft Software

ConnectWise CloudConsole Remotely Manages Microsoft Software

June 21, 2017 ConnectWise CloudConsole tool enables integrators to manage, monitor and bill remote Microsoft cloud services.

Observables Launches IOBOT Configurable Router with RMR Potential for Dealers

Observables Launches IOBOT Configurable Router with RMR Potential for Dealers

June 15, 2017 With Observables' patent-pending IOBOT software as a service (SaaS) and AlwaysON platform, dealers have a cross-market offering that brings in subscription-based recurring revenue.

DIY Smart-Home System ‘Hive Welcome Home’ Brings Tiered Subscription Plans to U.S.

DIY Smart-Home System ‘Hive Welcome Home’ Brings Tiered Subscription Plans to U.S.

May 11, 2017 Hive Welcome Home combines a thermostat, lighting, plugs and sensors with a mobile app to offer a straight-to-consumer DIY smart-home system. The U.K. company is launching three tiered subscription plans in the U.S. in June.

Whisker Labs Sensor Widens IoT Energy Management Possibilities

Whisker Labs Sensor Widens IoT Energy Management Possibilities

April 14, 2017 Whisker Labs's low-voltage sensor identifies electrical signatures, enabling integrators to earn RMR from energy management of every device in a smart home.

Domotz, Luxul Add Service Feature to Domotz PRO

Domotz, Luxul Add Service Feature to Domotz PRO

March 15, 2017 Manufacturer Support feature allows dealers using Domotz PRO to conveniently streamline client support services via Luxul.

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

December 15, 2016 Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

OneVision Resources Launches 20/20 Service Collaborative Group

OneVision Resources Launches 20/20 Service Collaborative Group

December 08, 2016 New OneVision 20/20 program includes manufacturers, software providers, remote systems management platform providers, service providers, and trade organizations united to improve service capabilities of integrators.

SnapAV’s OvrC Pro is ‘One of the Most Important Initiatives in the Company’s History’

SnapAV’s OvrC Pro is ‘One of the Most Important Initiatives in the Company’s History’

September 15, 2016 CEDIA 2016: OvrC Pro from SnapAV lets dealers drill into their customers’ networks remotely to monitor and fix not just routers and access points but home automation and A/V devices as well. Consumers get an app as well, so it’s sellable. (Julie Jacobson / CE Pro)

New Service Makes Access Networks the ‘Central Monitoring Station’ for Home Networks

New Service Makes Access Networks the ‘Central Monitoring Station’ for Home Networks

September 14, 2016 CEDIA 2016: Through a relationship with enterprise-network service provider Cenersys, Access Networks promises to be the “central station” of home networks, full of recurring-revenue (RMR) possibilities for CE Pros. (Julie Jacobson / CE Pro

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How To Get $79,486 In Recurring IT Service Revenue Without Installing Any Equipment

How To Get $79,486 In Recurring IT Service Revenue Without Installing Any Equipment

View the recording of this previously live webcast if you're serious about wanting to generate recurring revenue without investing a lot of money up front, and we'll show you the exact package of cloud services that SMB clients are buying right now.

CE Pro’s 2017 State of the Industry Report

CE Pro’s 2017 State of the Industry Report

January 13, 2017 After a strong 2016 with 8.1% average growth, integrators look to keep momentum going for 2017. Now if only they can find technicians to hire.

You’re Thinking About Earning RMR from Service Plans. Now What?

You’re Thinking About Earning RMR from Service Plans. Now What?

In this FREE one-hour CE Pro webcast, learn how L.A.-area integrator Cantara Design has established an effective service plan by partnering with OneVision to deliver excellent service.

OneVision’s Integrator Service Desk Information

OneVision’s Integrator Service Desk Information

With OneVision’s Integrator Service Desk you get a team of empathetic and experienced technology specialists responding to your clients’ service requests within 30 minutes, 24/7.

Your #1 Source for Expanding Your Recurring-Revenue Practice

Your #1 Source for Expanding Your Recurring-Revenue Practice

September 15, 2016 Adding to your service offering is challenging. We get it. ConnectWise has helped countless technology solution providers reconfigure their business for the future by adding new practice areas and building monthly recurring revenue.

Ihiji

ihiji
Ihiji is the foundation of your service operations center. Your technicians can remotely monitor the status of all of your clients’ networks and IP devices.  The customized dashboard shows all Ihiji connected...
www.ihiji.com
OneVision

OneVision
OneVision Resources partners with home technology professionals to provide a high-quality support experience to their clients with a 30-minute response, 24/7. In addition, the company drives growth in recurring revenue by...
www.onevisionresources.com