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Differentiating Your Smart-Home Business: CEDIA vs. DIY vs. Each Other

Smart-home integrators have to compete against other integrators, but also Geek Squad, electricians, security dealers, cable companies, consumers…

OneVision
OneVision Resources partners with home technology professionals to provide a high-quality support experience to their clients with a 30-minute response, 24/7. In addition, the company drives growth in recurring revenue by marketing,…
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What We Can Learn about Service and Recurring Revenue from SnapAV’s OvrC Pro

What We Can Learn about Service and Recurring Revenue from SnapAV’s OvrC Pro

April 26, 2017 How much can you charge for service? That's the question on everyone's minds after SnapAV dropped the recurring fees for its OvrC remote management service.

5 Steps to Combat Key-Person Dependency on Your Service Team

5 Steps to Combat Key-Person Dependency on Your Service Team

April 19, 2017 Key-Person Dependency describes when an organization relies too heavily on the knowledge or ability of one person. It's a risky situation for a business, especially when it comes to your service team.

Differentiating Your Smart-Home Business: CEDIA vs. DIY vs. Each Other

Differentiating Your Smart-Home Business: CEDIA vs. DIY vs. Each Other

April 18, 2017 Smart-home integrators have to compete against other integrators, but also Geek Squad, electricians, security dealers, cable companies, consumers themselves (DIY) and more. Here are 6 ways to pick your targets and go after them head-on.

Techsafe Aims to Simplify Selling Extended Warranties

Techsafe Aims to Simplify Selling Extended Warranties

April 18, 2017 Backed by AmTrust, Techsafe tries to eliminate headaches of selling extended warranties for integrators (and help them make money).

Whisker Labs Sensor Widens IoT Energy Management Possibilities

Whisker Labs Sensor Widens IoT Energy Management Possibilities

April 14, 2017 Whisker Labs's low-voltage sensor identifies electrical signatures, enabling integrators to earn RMR from energy management of every device in a smart home.

How to Use Emotional Intelligence to Excel in Customer Service

How to Use Emotional Intelligence to Excel in Customer Service

April 13, 2017 Emotional intelligence, or EQ, has been called 'the other kind of smart.' Here's how to use it to your advantage to beat your competitors in customer service.

How To Get $79,486 In Recurring IT Service Revenue Without Installing Any Equipment

How To Get $79,486 In Recurring IT Service Revenue Without Installing Any Equipment

Register now for our free 1-hr webcast if you're serious about wanting to generate recurring revenue without investing a lot of money up front, and we'll show you the exact package of cloud services that SMB clients are buying right now.

Why You Shouldn’t Approach Service with a Project Mentality

Why You Shouldn’t Approach Service with a Project Mentality

April 05, 2017 The skills required for a good project team don’t necessarily overlap with the skills required for a good service.

CE Pro Presents 2017 Quest for Quality Awards: Service Is Still King

CE Pro Presents 2017 Quest for Quality Awards: Service Is Still King

April 04, 2017 More than 7,400 votes from integrators identify the CE Pro 2017 Quest for Quality Award winners for outstanding customer service, tech support and more.

12 Companies Earn Integrator ‘Kudos’ in CE Pro’s Quest for Quality

12 Companies Earn Integrator ‘Kudos’ in CE Pro’s Quest for Quality

April 01, 2017 While they didn't make our annual Quest for Quality Awards list, companies like AudioControl, Stewart Filmscreen, One Firefly, eero and others were passionately singled out by dealers in their Q4Q entries.

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Whisker Labs Sensor Widens IoT Energy Management Possibilities

Whisker Labs Sensor Widens IoT Energy Management Possibilities

April 14, 2017 Whisker Labs's low-voltage sensor identifies electrical signatures, enabling integrators to earn RMR from energy management of every device in a smart home.

Domotz, Luxul Add Service Feature to Domotz PRO

Domotz, Luxul Add Service Feature to Domotz PRO

March 15, 2017 Manufacturer Support feature allows dealers using Domotz PRO to conveniently streamline client support services via Luxul.

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

December 15, 2016 Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

OneVision Resources Launches 20/20 Service Collaborative Group

OneVision Resources Launches 20/20 Service Collaborative Group

December 08, 2016 New OneVision 20/20 program includes manufacturers, software providers, remote systems management platform providers, service providers, and trade organizations united to improve service capabilities of integrators.

SnapAV’s OvrC Pro is ‘One of the Most Important Initiatives in the Company’s History’

SnapAV’s OvrC Pro is ‘One of the Most Important Initiatives in the Company’s History’

September 15, 2016 CEDIA 2016: OvrC Pro from SnapAV lets dealers drill into their customers’ networks remotely to monitor and fix not just routers and access points but home automation and A/V devices as well. Consumers get an app as well, so it’s sellable. (Julie Jacobson / CE Pro)

New Service Makes Access Networks the ‘Central Monitoring Station’ for Home Networks

New Service Makes Access Networks the ‘Central Monitoring Station’ for Home Networks

September 14, 2016 CEDIA 2016: Through a relationship with enterprise-network service provider Cenersys, Access Networks promises to be the “central station” of home networks, full of recurring-revenue (RMR) possibilities for CE Pros. (Julie Jacobson / CE Pro

Luxul’s New Partners Include Parental Controls Co. for Recurring Revenue

Luxul’s New Partners Include Parental Controls Co. for Recurring Revenue

September 13, 2016 Despite now being owned by Legrand, home-networking leader Luxul plays nice with all vendors in the home technology installation channel. New at CEDIA: Partnerships with Domotz, Savant, Router Limits.

Clare Controls Straddles Custom and DIY Markets; Offers Dealers New Revenue Streams

Clare Controls Straddles Custom and DIY Markets; Offers Dealers New Revenue Streams

August 22, 2016 Consumer purchasing portal, HEOS integration, expansion of builder program on Clare’s CEDIA 2016 to-do list.

Ihiji Adds Ticketing & Tracking to ServiceManager Software

Ihiji Adds Ticketing & Tracking to ServiceManager Software

July 22, 2016 Resolve issues faster and evaluate your total cost of support with the new ticketing feature of Ihiji's ServiceManager software as a service platform.

How To Get $79,486 In Recurring IT Service Revenue Without Installing Any Equipment

How To Get $79,486 In Recurring IT Service Revenue Without Installing Any Equipment

Register now for our free 1-hr webcast if you're serious about wanting to generate recurring revenue without investing a lot of money up front, and we'll show you the exact package of cloud services that SMB clients are buying right now.

CE Pro’s 2017 State of the Industry Report

CE Pro’s 2017 State of the Industry Report

January 13, 2017 After a strong 2016 with 8.1% average growth, integrators look to keep momentum going for 2017. Now if only they can find technicians to hire.

You’re Thinking About Earning RMR from Service Plans. Now What?

You’re Thinking About Earning RMR from Service Plans. Now What?

In this FREE one-hour CE Pro webcast, learn how L.A.-area integrator Cantara Design has established an effective service plan by partnering with OneVision to deliver excellent service.

OneVision’s Integrator Service Desk Information

OneVision’s Integrator Service Desk Information

With OneVision’s Integrator Service Desk you get a team of empathetic and experienced technology specialists responding to your clients’ service requests within 30 minutes, 24/7.

Your #1 Source for Expanding Your Recurring-Revenue Practice

Your #1 Source for Expanding Your Recurring-Revenue Practice

September 15, 2016 Adding to your service offering is challenging. We get it. ConnectWise has helped countless technology solution providers reconfigure their business for the future by adding new practice areas and building monthly recurring revenue.

Ihiji

ihiji
Ihiji is the foundation of your service operations center. Your technicians can remotely monitor the status of all of your clients’ networks and IP devices.  The customized dashboard shows all Ihiji connected...
www.ihiji.com
OneVision

OneVision
OneVision Resources partners with home technology professionals to provide a high-quality support experience to their clients with a 30-minute response, 24/7. In addition, the company drives growth in recurring revenue by...
www.onevisionresources.com