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All In Recurring Revenue
Frank DeFilippis of Dish

CEDIA Expo 2019: Dish Network’s 14 Big Reveals for the Custom Channel

Maybe you’ve seen Dish’s new Google Remote or the AirTV suite of cord-cutting awesomeness, but few outside of Dish have seen these 14 gifts to the custom-installation industry.

Julie Jacobson · August 28, 2019

Be Sure to Limit Your Cyber Liabilities by Doing This

It won’t be long until customers will only do business with integrators who install products that follow modern cybersecurity practices like secure encryption.

CE Pro Editors · August 12, 2019

Guitar Center Continues to Expand Its Custom Installation Footprint

Guitar Center’s acquisition of CE Pro 100 Tunnel Vision Technology Inc. (TVTI) expands its Business Solutions Group to Illinois and beyond.

Jason Knott · July 8, 2019

3 Biggest Remote Service Mistakes Integrators Are Making

Former CytexOne exec Martin Roseman is ‘shocked’ at how integrators are still reticent to offer, sell and price service agreements. New RMR Marketing Kit aims to help.

Jason Knott · June 12, 2019

14 Service Functions More Integrators Should Consider Providing

Integrators are offering perks such as 24-hour phone support, guaranteed response times, same-day emergency response to differentiate in their respective markets.

Jason Knott · June 6, 2019

CE Pro 100 in 2019: Lighting, Recurring Revenue, AI, and Efficiencies

Members of the CE Pro 100 share thoughts on which new technology categories and markets they plan on expanding into, shoring up operations efficiencies, hiring and retaining talent, customer service and RMR strategies.

Arlen Schweiger · June 5, 2019

CEPro 2019 Brand Analysis Special Report

Take a look and see if the brands you trust are included as well as potentially find some new technology partners.

May 30, 2019

Best Buy Learns ‘Ton of Surprises’ from Total Tech Support Clients

Best Buy’s Q1 revenues for fiscal year 2020 rise 1.1% despite effect of tariffs. Total Tech Support program offers better understanding of customer behavior.

Jason Knott · May 24, 2019

Crestron Partners with Domotz for Remote Management

Crestron has formed a partnership with Domotz that will give integrators greater visibility to their installed devices to reduce truck rolls, improve service, and open the opportunity for service agreements.

Jason Knott · May 23, 2019

ProSource: ‘Strange’ Market, 5G Glee, RMR Ambivalence, Marc Fisher Wins

The economy isn’t bad, just strange. 5G will be awesome, but so what? RMR isn’t ‘all that.’ Plus, lots of Marc Fisher, Legos and lighting at ProSource Spring Meeting 2019.

Julie Jacobson · May 20, 2019

CE Pro Total Tech Summit Promo