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All In Recurring Revenue

Will COVID-19 Make Voice the Primary Means of Control?

ABI Research says voice control could solve reticence among homeowners to touch light switches, touchpanels, thermostats, remote controls and door handles.

Jason Knott · March 18, 2020

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Nationwide Debuts Tech Support Program for Members’ Clients

Nationwide Marketing Group’s Complete Home Tech Support is post-installation tech support program for members to offer their clients at $199 for 3 years.

Jason Knott · March 16, 2020

Best Buy’s Strong Growth Driven by In-Home Service Success

Posting 12 straight quarters of growth, Best Buy conducts 250,000 free in-home consultations in FY2020. Total Tech Support hits 2.3M subscribers.

Jason Knott · February 28, 2020

2020 State of the Industry

Integrator Growth Looked Different in 2019. Find out Why.

January 30, 2020

2020 Wage & Salary Study Reveals Dramatic Rise

The latest data from the 2020 CE Pro Wage & Salary Study shows a dramatic upturn in labor costs as integrators inflate wages to attract and maintain quality employees. The escalations are a clear signal that the industry is facing a labor shortage of monumental proportions.

December 18, 2019

Growing Diversity Requires Flexible Software

CommTech uses iPoint to handle its resi and commercial service agreements, retail sales, inventory management, and Quickbooks integration.

CE Pro Editors · December 12, 2019

5 Tips to Effectively Price, Sell and Implement RMR

Looking to bolster your RMR? Industry expert Connor Kane offers his top tips for getting the most from your service contracts.

CE Pro Editors · December 12, 2019

CE Pro Summit OneVision Parasol remote services

Set Yourself Up for Service Revenue Success

At CE Pro Summit, OneVision Resource’s Joey Kolchinsky and Henry Clifford of Parasol and Livewire offer advantages to remote services and advice to overcome obstacles.

Arlen Schweiger · December 06, 2019

What is the Guild Integrators’ Alliance?

An inside look at this group of 14 elite custom integration companies, which communicates daily, and shares sensitive business information to elevate their performance.

Jason Knott · October 25, 2019

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Are You Truly Maximizing Your RMR Potential?

Resideo power usage monitoring, Vivint Authorized Pro security program, Blackdove digital art, and Dish satellite program are all relatively new RMR-generating programs for integrators.

Jason Knott · October 21, 2019