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5 Ways to Optimize System Installations for Remote Management

The ability to remotely diagnose and troubleshoot systems is more crucial than ever; here are tips to get the most – including recurring monthly revenue – from your install.

CE Pro Editors · July 07, 2020

SnapAV Unveils Major Enhancements to OvrC Platform

Two years in the making, the overhaul of SnapAV’s OvrC remote management solution includes a new interface, 2X the speed, and networking status monitoring.

Jason Knott · May 14, 2020

ADT’s Q1 Revenues Boosted by Upfront Install Payments vs. RMR

ADT’s Defenders acquisition puts emphasis on upfront paid transactions for installations versus the subsidized RMR business model.

Jason Knott · May 11, 2020

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CE Pro 100: Building Dream Teams in 2020

The annual CE Pro 100 list of the highest revenue custom installation companies reports 8.6% growth in 2019, with commercial projects on the rise.

Jason Knott · May 01, 2020

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Parasol Tailors White-Glove Support Service for Bravas

Coronavirus outbreak emphasizes need for Bravas Support program of 24/7 remote support from Parasol across all 15 of its locations.

Jason Knott · April 21, 2020

Will COVID-19 Make Voice the Primary Means of Control?

ABI Research says voice control could solve reticence among homeowners to touch light switches, touchpanels, thermostats, remote controls and door handles.

Jason Knott · March 18, 2020

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Nationwide Debuts Tech Support Program for Members’ Clients

Nationwide Marketing Group’s Complete Home Tech Support is post-installation tech support program for members to offer their clients at $199 for 3 years.

Jason Knott · March 16, 2020

Best Buy’s Strong Growth Driven by In-Home Service Success

Posting 12 straight quarters of growth, Best Buy conducts 250,000 free in-home consultations in FY2020. Total Tech Support hits 2.3M subscribers.

Jason Knott · February 28, 2020

2020 State of the Industry

Integrator Growth Looked Different in 2019. Find out Why.

Justin Richard · January 30, 2020

2020 Wage & Salary Study Reveals Dramatic Rise

The latest data from the 2020 CE Pro Wage & Salary Study shows a dramatic upturn in labor costs as integrators inflate wages to attract and maintain quality employees. The escalations are a clear signal that the industry is facing a labor shortage of monumental proportions.

Justin Richard · December 18, 2019