Legal Advice on Phone Support: What if a Customer is Injured?
CE pros need to stay 'on script' when conducting an over-the-phone service call to protect clients from an…
News July 28
Latest In: Service Contracts
How to Take Your First Step Toward a Recurring Revenue Model
How to start offering 'worry-free' services like extended warranties, service calls, system upgrades and tune-ups ... for a…
News July 28Ihiji Adds Ticketing & Tracking to ServiceManager Software
Resolve issues faster and evaluate your total cost of support with the new ticketing feature of Ihiji's ServiceManager…
News July 22Two-Man Team Outfits $300K Mancave House; Sells 90% Service Contracts
Two-person custom integrator TOAD finds the right business mix from $300K projects to subcontracted cable TV installs, while…
News June 15CE Pro Video Weekly News: Inside OneVision’s Service-Only Business Model
Learn how OneVision plans to save its clients $150/month per account, and which integrator is already signed up,…
News March 29Can You Earn $150/Month per Account for Services Alone? OneVision Says Yes
OneVision Resources develops instant triage, basic support and monitoring service program that it believes is repeatable for all…
News March 29Symbio Signs On for Personalized Service from OneVision Resources
Symbio Lighting + Control predicts it could save at least $15,000 annually right away from signing on with…
News March 29How Managed Services Allow for a Successful Business and a Personal Life
The 'as-a-service' business model can reel in frantic business paces and result in better profitability for home technology…
News February 3Spotlight on Quest for Quality Awards
Q4Q Awards Spotlight Sponsors
Latest Products
