16 Powerful Phrases to Use When Responding to Customer Service Emails
Proper tone matters. Follow these 5 key ingredients and 16 exact phrases to craft more effective emails with…
News September 1
Latest In: OneVision
CEDIA Rookie: Digital Butler Software Melds IP Device Discovery, Remote Monitoring, Business Mgmt
Debuting at CEDIA 2016, Digital Butler from Holistic Labs discovers IP devices on the network for remote troubleshooting…
News August 16
How to Take Your First Step Toward a Recurring Revenue Model
How to start offering 'worry-free' services like extended warranties, service calls, system upgrades and tune-ups ... for a…
News July 28How Tracking Technicians’ Time Helps Calculate Your Hourly Labor Rates
Using time-tracking software enables integrators to determine employee utilization rate to help set your hourly rates, but integrators…
News June 24How to Pick a Time-Tracking App … and Get Technicians to Use It!
3 key considerations to help you choose the right time-tracking app. Plus, what are the best ways to…
News June 92 Big Reasons You Should Really Be Tracking Your Time (and How to Get Started)
The source of revenue is drastically different in a services vs. projects model, so cost tracking needs to…
News May 27Latest Products
