Cliffjahrmarkt and Hagai, that’s it?
You really think that our industry is so special compare to any others that it can work with the same business model and the same technology for centuries without any changes? Open any business or industrial history book and read how all industry changes.
Our industry is about to have a real revolution… let’s jump into this train.
Love you all gentlemen, peace
I don’t believe GAFA is anywhere near capable of security, home automation, AV control any more than I believed Google could make something out of Google Glass. Apple is only the true hardware maker in the group and they really only have expertise in a fairly narrow space of IT products…Macs, iPads, iPhones. I do believe the basis of the argument is true…that a huge transformation is coming and I believe it’s the interface/ inter-connectivity. The winner will be a company that invests in elegant software connectivity between devices and is able to make themselves the standard in terms of glue. It’s still true that many integrators will get run over because they are so heavily vested in their business model.
“that the price we can charge for the delivery of premium support and services has little to do with the costs we incur doing it.” - A conscious shift must occur within the industry - imagine a customer will pay more to have a router power cycled now vs. after a truck roll tomorrow. Price is a function (in part)of demand, we must establish (marketing) the demand in our customers.
I am rebooting my Apple TV as we speak and my earpiece just stopped working on my iPhone. I am so looking forward to talking to customer service about it. I hope they have a script that actually addresses my problem beyond just doing a factory reset and starting over. Now multiply this by every device in my home. I would need someone here today. I can hold for GAFA and go through 3 layers of support, then they could someone at the end of next week who would not be able to fix the problem. My guys could fix it today, and sell some more stuff.
Thanks for the update! Great seeing some fresh advancements
I’m with Cliffjahrmarkt. All GAFA is doing is priming your future integration clients. You fail to see there is no replacement for my home integrator. I use Signals AV at my home. With all of GAFA’s might, GAFA cannot do what Signals does. Personalized service, long term relationship, trust, on time delivery, customized experience down to location of touch panels and automating my TV lift to drop in front of my fireplace.
I am sorry Bruno. you are simply wrong on this one.
Eveeeennnntualllly one of these bloggers will be correct. I do however welcome the advertising from the big guys, just like I welcome the advertising from Best Buy. Great article to get us talking but almost not worth posting.
You obviously don’t understand the CEDIA model. Most if not all serve the 1%ers. I don’t see the doctors, attorneys and successful business owners installing their own light switches, motorized shads, Alarm systems and central lighting systems in their off time. I don’t see our customers who have the 25k square foot homes putting their own TV’s on the wall. Now, will there be technology disruption. Yes. But the customer who has the 300k-500k home isn’t my customer anyways. Your blog is maybe inline with the guy going to Walmart for their Tv. Our customers want service. That’s what we provide so they can spend their time doing fun things, family time and activities. I think you are drinking GAFA coolaid. Oh yeah Mark Zuckerberg has a Crestron system. Then there is the licensing and contracting part that you don’t seem to understand. What about the Mega Yachts. I don’t see the owners as Tommy Tinkertons. If you didn’t realize this is a service model. The black boxes aren’t as important as the knowledge we provide. What about the networks and how to optimize them for Data and Media. I don’t see the average customer setting up V-LANs. I could continue on and on why the model will continue to thrive. Agreed it will change but the cream will always rise to the top. Good luck GAFA. Wonder if Amazon is a contractor in every State. If you sell labor on a item or device that requires licensing you are by default acting as a licenses contractor. If Amazon sells labor on devices that normally requires licensing to be installed? For example a light switches, a thermostat, a water bug, they are implying that they are a licensed contractor. Not just Electrical either. HVAC for thermostats, Locksmith for automatic door locks, plumbers for the water bugs. This is a fact.
Looks like another industry that will be impacted by new technologies…
In a world where Facebook reads and datamines all your Whatsapp and Facebook posts to deliver you “better advertising” and google knows every movement you make on billions of android phones (did you ever use google map?), I personally find it interesting that you feel we are violating users privacy by publishing reports like this which are just describing the state of the industry. In any case, Device Recognition is entirely optional on our Fing app, if you don’t turn it on, there is no connection to our cloud at all, all those MAC addresses will remain on your phone, you just will never know what they are!
Mitch, privacy and security are the two biggest concerns with any cloud solution and we spend our fair share (and more) of time and money to make sure we do things right. We have several large enterprise clients who use our products to provide support to their own clients and who have stringent privacy and security policies in place, including penetration testing amongst others. If it can make you feel any better, we comply with these. In fact I would venture in saying that we are amongst, if not the most, secure platform amongst all of our competitors in the space given how much time and money we spend on the topic.
I fully appreciate we are all freaked out about privacy and security, but witch hunting for the sake of it doesn’t do the industry any good. The cloud, and its implications are here to stay, and there is a lot that can be achieved for everybody’s benefit within respecting people’s rights. And a lot of what we are doing frankly is giving millions of our users the information they are looking for, not invading their privacy for some obscure ulterior motive. Feel free to contact me directly if you want more information on our practices and policies.
We have heard the “sky is falling, so you need to buy our crap” pitches before. Seems rooted in the remote monitoring and device discovery market becoming much more competitive.
Thank you, Julie to publish my blog.
So, it’s just a vision of the future with the clues and facts that we have today. It might not happen exactly like what I describe, but changes are coming. Driven by GAFA, the global AV and Home Automation market will grow exponentially the next five years and the whole planet will spend billions for this. In a way, we should see GAFA as the biggest opportunity for our industry, and if we are able to jump into this, there are much much more money to make compare to our actual business model. It’s just a matter understanding this new music score and not be afraid of changing the way we dance.
I know that Home Technologists deals with super Hi End fancy gears and don’t like to be compared to the construction industry because it’s “dirty”. But it’s time to realize that we are not an “industry” aside another. We must embrace the construction industry once for all because this is where the big money will be soon. Since we left our nice shop to drill holes on walls, we’ve been part of the construction industry, so let’s deal with it.
If I would like to create my Home Technology company today, I’ll start first to create an electrical company, then 2 or 3 years later, once I’ll have a good listing of customers, I’ll create an AV & Home Automation department -> Jackpot! The construction industry need us because we have 30 years of background, we need them because they have money, process, wisdom and they know how to sell service and maintenance.
“However, the significance of this news begins and ends there. SnapAV’s decision should not be interpreted as a sign that RMR strategies as a whole have failed. Rather, this is only further evidence that the industry at large simply hasn’t found the right formula to effectively monetize service yet.”
This sounds like a good idea to me. It’s very convenient to have a smart lock on the door for potential buyers that want to see a house on the whim or after they’ve done their research without waiting for a real estate agent to setup an appointment. Why not cannibalize yourself because Silicon Valley comes in and does it for you? If you cannibalize yourself you get a head start like Dish & Directv are doing with their streaming products.
I’m curious what readers think of this piece about how Realtors could become obsolete if they don’t learn to “cannibalize themselves” http://www.cepro.com/article/realtors_becoming_obsolete_without_smart_home_tech_for_on_demand_home_buyer
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