RTI, a global manufacturer of control and automation products, has announced the promotion of Vincent Bova to the position of director of dealer experience. Bova has earned the new role by ensuring an exceptional experience for the company’s dealers through robust training programs, superior technical support, and project design assistance, according to the company.
Bova has extensive experience in the CI industry, having owned an integration business for over 12 years, where, in addition to doing installations of his own, he became a programming resource for other dealers. Joining RTI in 2017 as the dealer experience manager for the Eastern region, Bova was instrumental in developing the new RTIXCEL training program, including a state-of-the-art online learning management system, online webinars, and the successful three-day headquarter training.
“With his extensive knowledge of the CI industry and passion for supporting dealers, it’s no surprise that Vincent has made a huge impact at RTI since joining our team,” says Ed McConaghay, CEO, RTI. “His contributions to our Dealer Experience initiative and RTIXCEL training program have been invaluable to their success, and we’re thrilled to recognize his leadership with this promotion to Director of Dealer Experience.”
