OneVision Resources, a service solution provider for custom integrator professionals, has announced a partnership with the technology trade consortium HTSA.

Now, according to the Boston-based services provider, all HTSA members have access to OneVision’s white-label, 24/7 remote support and turnkey recurring revenue solutions (RMR). Moreover, as part of that support HTSA members will benefit from OneVision’s mission to deliver world-class support solutions to integrators and HTSA’s commitment to bring best-in-class technology, vendors, and education to its members.

“We are excited to join forces with HTSA, a renowned leader in the industry and an incredible resource to members, to bring OneVision’s industry-leading service and RMR solutions to the group. This partnership reaffirms OneVision’s commitment to redefining how service is delivered in the CI channel, and we’re so excited that HTSA members can now take advantage,” says Brad Camp, business development director from OneVision.

“HTSA understands the critical role of service for their members’ businesses, and as the complexity of systems and demand for support continues to rise, we are proud to alleviate the burden on integrators and help restore work-life balance.”

OneVision Service Support Improves Integrators Business Practices

OneVision boasts that its flexible service offerings and RMR business solutions can help HTSA members eliminate the constant distraction of inbound service requests and restore work-life balance for themselves and their employees. The RMR provider asserts these improvements in operations enables integrators to focus on what they do best: Growing their businesses and delivering connected home experiences that exceed their clients’ expectations. Through the company’s service programs integrators can route 100% of their inbound service requests via phone, email, or text to OneVision’s 24/7/365 U.S.-based service team. Client interactions with the OneVision team are seamless to deliver comprehensive support day or night.

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Additionally, the RMR services provider also points out that it offers dealers support flexibility with its tiered “Flex Support Packages” that allowing integrators to tailor a service solution to meet their unique needs. Each of OneVision’s packages includes low startup costs, no long-term commitment, and zero cancellation fees, further underscoring its commitment to making support services accessible and customizable for smart home integrators.

“We are thrilled to be among the first to partner with OneVision through their HTSA program,” adds Matt Grant of EyeHear Technology Group, an HTSA member. “This unique offering is unlike anything within our group, and we are confident our members will be highly interested in what OneVision brings to the table.”

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