The client had one simple request: “Can you mount a TV in my living room?”
“No problem,” responded New York City-based Cloud9 Smart.
But this was no $99 Craigs List hang-and-bang. Despite having a big open brick wall above the living-room fireplace, the client specified that the TV be mounted in a tricky corner between window, just beside the brick wall.
Posting the project on Linkedin, Cloud9 COO Chris Smith explains the process (reprinted with permission, slightly edited for grammar and clarity):
- Engineer visits site, takes dimensions, gauges clients expectations, returns back to the office.
- Engineer documents entire solution including all parts, pieces, required wiring, paths, custom equipment.
- Documentation set completed and rendering created.
- Custom mount ordered from Future Automation to space TV more than 4 feet from side wall to give the client their requested mounting position.
- Project manager (PM) works with contractor for bracing, wall support, electrical and wire runs, patching, painting.
- Three technicians and one PM on-site to mount the 75-inch TV more than 6 feet off the ground.
- Clean and tidy installation
- Happy Customer!!!
Mount: Future Automation
Drawings: Visio + NetZoom
As Smith explains: “You know … just hanging a TV.”
The obvious question (from yours truly) was: “I know it's a 'sin' to mount above a fireplace, but why not in this case? Seems to make sense with an expansive brick wall there.”
Smith replied, “Client didn’t want to mount in front of the stone and asked for it right where we put it.”
And then joked, “We are trying to counteract all of the downward-bent necks from people looking at their cell phones so now they have to crank them the other way ;)”
An interior designer noted, “Most people don't realize how much time and effort goes into 'small requests!' Bravo for highlighting this!!”
An integrator responded, “All the unsung heroes in the background helping to make a 'simple TV install' happen. Perfect description. [flexing-muscle emoticon]”
Smith: “Thank you ….We take pride in the work we do and delighting our clients. Always nice to see appreciation coming from within the industry.”
In response to questions, Smith indicates the company used Visio with NetZoom stencils for the line drawings and SketchUp software for the renderings.