Custom integration industry-focused distributor WAVE Electronics has announced a partnership with Uber Direct, providing same-day delivery options that bring speed and efficiency to its Houston dealers.
Now, large integrators and small dealers can rely on WAVE to deliver the products they need directly to the job site, enabling seamless installations without interruptions, according to the distributor.
Partnership Helps Meet Demand for Last-Minute Supplies
Considering the time-sensitive nature of AV and automation integration projects, the new relationship can assist in scenarios where equipment can often be misplaced, forgotten, or require immediate replacement.
With Uber Direct, the distributor states it is looking to transform how these urgent needs are met, offering a delivery option that allows items to be delivered directly from a WAVE branch to the job site on demand by choosing Uber Direct while on the WAVE Electronics website.
“We’re thrilled to continue to reshape the consumer electronics, security and home automation distribution experience by partnering with industry leading technology companies such as Uber,” says Chris Collier, director of Digital Operations for WAVE Electronics.
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“This fully integrated solution will save our dealers countless truck rolls. Through offering same-day delivery with Uber Direct, we’re helping our clients keep projects moving smoothly. We know that time is money in this business, and with Uber Direct, our customers now have a reliable solution that lets them be more responsive and efficient for their clients.”
WAVE Electronics | Uber Direct Features Include:
- On-Demand, Job-Site Delivery: Same-day delivery ensures integrators have their required components without delays, keeping projects on schedule.
- Reduced Cost and Time: Avoids additional truck roll costs and saves integrators the time of returning to a branch for forgotten parts.
- Minimal restrictions: Delivery within a 20-mile radius, under 50 pounds per item (up to 1,000 pounds total), and up to $500 in value.
- Houston Rollout with Expansion Plans: Initially available in two WAVE Houston locations beginning November 27, 2024, with plans for a broader roll out in additional WAVE locations.
Jake Stein, head of Retail for Uber Direct, adds that enabling businesses to grow and operate more seamlessly and efficiently was at the heart of the partnership.
“At Uber Direct we’re able to leverage our delivery technology and expertise to help other businesses move goods with the speed and reliability of Uber, which lets them focus on delivering the best for their customer,” he says.
With a simple process integrated on the WAVE Electronics website, customers can select Uber Direct during checkout, allowing an Uber courier to pick up the item for delivery. This seamless solution lets installers stay on-site, saving valuable time and enabling WAVE dealers to maintain focus on quality installations.
As part of WAVE Electronics’ dedication to enhancing customer experience, the company says this new collaboration leverages partnerships with customer-centric solutions providers Adobe, Uber, and Improntus.
WAVE has been busy lately, courting and acquiring fellow distributor KOA in September. This month it launched a contest to send a dealer to this season’s Super Bowl.
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