Snap One has announced that it has recently received awards in four categories for the SSI Stellar Service Awards.
Snap One won Stellar Service Awards for Bronze in the Best Shipping Policies category, and three Bronze distributor awards across Technical Support, Training Programs, and Dealer Program/Incentives.
This was Snap One’s first year placing in these awards that recognize services, not products, that are integral to dealers and integrators. These accolades are awarded based on an open-ended survey that integrators in the security market take and are especially meaningful to Snap One due to the number of Partners they serve in the market compared to some of the larger security-specific distributors.
“Our primary focus is on helping our Partners get the products they need as soon as possible. Despite the ongoing challenges impacting businesses everywhere, we continue to see ourselves as a part of each Partner’s business with a goal of making operations less stressful and, ultimately, more profitable,” says Nathan Porter, senior vice president, operations at Snap One.
“This year, we’re very excited to see that our hard work has been recognized through these awards.”
Snap One states that it is dedicated to providing significant advantages, education and support to their Partners. The regularly offered training events and programs on the latest products and technology help Partners and their teams stay knowledgeable and up-to-date. This in turn, helps with all aspects of partner business from better customer service and technical support to offering the latest products and solutions.