Fresh off its recent rebrand, Masimo Consumer is hitting a high note with its recognition in CE Pro’s Quest for Quality awards. The company has earned a Silver award in the Consumer-Facing Website category and received special Kudos for Shipping Policies by integrators who participated in the award voting.
“Sound United (Masimo) has been committed to protecting us from rapid price increases and decreases,” stated one integrator.
“Sound United (Masimo) has always communicated every move they planned on making and kept true to their word,” declared another.
“Sound United (Masimo) is very sensitive to the needs of the dealer when executing an order,” echoed a third.
The parent company of Bowers & Wilkins, Classé, Definitive Technology, Denon, Marantz, and Polk Audio, Masimo Consumer states it is proud to be recognized for its class-leading dealer programs and marketing support to its custom integration dealer partners.
“There are many reasons we can point to for our success. Most important is that we have a dedicated and experienced logistics team in house that works hard to ensure that each shipment, no matter how small or large, receives our full attention,” states the company.
“We also work hard to accommodate our customers whenever possible by honoring their shipping requests. We understand that each customer is unique, with their own expectations and requirements, which we strive to meet as best as possible. And finally, we have a great customer service team that is responsive and just as dedicated to providing an excellent customer experience.”
“Our dealers enjoy access to some of the most recognizable audio brands in the world and benefit from our increased investment in consumer marketing activities,” the company continues.
“On top of that, we offer prepaid freight on all our award-winning audio brands and a team that will go the extra mile to support your business.”
“We look forward to deepening our partnership with the integration community in the coming years and thank you for your continued support,” the company concludes.
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