Krika Concierge is New 24/7 Consumer Tech-Support, Powered by Domotz

Domotz remote network system powers new Krika Concierge service for smart-home pros who wish to provide 24/7 tech support for their connected customers.

Sep 03, 2017

We Need to Talk about Cybersecurity for Older, Unsupported IoT Devices

How do we continue to secure a smart home after manufacturers discontinue support for older home-automation hubs, smart TVs, connected lights and other IoT devices? Krika’s Bruno Napoli weighs in.

Aug 02, 2017

Who Will Own the Home Cybersecurity Market – Security Dealers, Home-Automation Pros, Comcast?

If traditional home-automation integrators don't get into the network-security business, it will be grabbed by companies like ADT, Comcast/Xfinity, Best Buy/Magnolia and a host of other competitors eager to own the smart home.

May 19, 2017

Article Krika

Opinion: GAFA Spells Doom for Traditional A/V and Smart-Home Specialists

Bruno Napoli of Krika, the service for device discovery and remote systems management, thinks Google, Amazon, Facebook, Apple (GAFA) and other IoT giants will make traditional 'CEDIA' smart-home installers obsolete ... and soon.

Apr 27, 2017

Remote Network Monitoring: RMR or Just the Cost of Doing Business?

Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

Dec 15, 2016

CEDIA Rookie: Digital Butler Software Melds IP Device Discovery, Remote Monitoring, Business Mgmt

Debuting at CEDIA 2016, Digital Butler from Holistic Labs discovers IP devices on the network for remote troubleshooting and support, but also incorporates the data into a complete business suite for home-technology integrators.

Aug 16, 2016