Domotz remote network system powers new Krika Concierge service for smart-home pros who wish to provide 24/7 tech support for their connected customers.

How do we continue to secure a smart home after manufacturers discontinue support for older home-automation hubs, smart TVs, connected lights and other IoT devices? Krika’s Bruno Napoli weighs in.

If traditional home-automation integrators don't get into the network-security business, it will be grabbed by companies like ADT, Comcast/Xfinity, Best Buy/Magnolia and a host of other competitors eager to own the smart home.

Bruno Napoli of Krika, the service for device discovery and remote systems management, thinks Google, Amazon, Facebook, Apple (GAFA) and other IoT giants will make traditional 'CEDIA' smart-home installers obsolete ... and soon.

Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

Debuting at CEDIA 2016, Digital Butler from Holistic Labs discovers IP devices on the network for remote troubleshooting and support, but also incorporates the data into a complete business suite for home-technology integrators.