Trinnov Audio, designer and manufacturer of reference audio processors for home theaters, high-end hi-fi, professional audio and commercial cinemas, has announced that industry veteran Chrisanne Rhodes has joined the Trinnov team as customer support manager, Americas.
In this newly created role, Rhodes is responsible for establishing and maintaining client relationships and maintaining a high level of customer service for Trinnov’s High-End and Cinema markets. She will work with Trinnov dealers, sales representatives and end-users, on both a pre- and post-sale basis.
“Today, I feel I finally found my calling, pinnacle, and home,” states Rhodes.”
I am truly honored and excited to be part of the team that brings innovation to the high-end, pro, and cinema space. I will continue to echo the highest level of superior support excellence that the customers have already grown accustomed to from the industry-leading team at Trinnov”.
“We are very pleased to bring Chrisanne Rhodes onboard. Her experience and demonstrated excellence in supporting customers in a wide range of settings makes her ideal for the position. Having managed her own integration firm, she brings an understanding of the day-to-day needs for both our dealers and end-user customers,” comments Arnaud Laborie, CEO, Trinnov Audio.
“She is highly passionate about high-performance audio and video, and is particularly passionate about Trinnov. In fact, she has been the owner of a Trinnov Altitude32 for over a year.”
Chrisanne Rhodes brings a long and diverse background of customer support management to Trinnov.
Most recently, she was the sales director of the sales representative firm Endgame Marketing, where she represented Trinnov Audio in the TOLA (Texas, Oklahoma, Louisiana, and Arkansas) territory. She was also the Technical Service Manager U.S. at Storm Audio.
Prior to working in the high performance audio/custom installation channel, she provided internal management support for larger firms that include Shell Oil, Hewlett-Packard, and Sprint. Her earliest customer service experience was with retailer CompUSA.