Philips Launches Digital Caregiving Service During CES 2019

The Philips Cares digital caregiving platform allows family and friends to stay informed of their loved one’s wellbeing and includes a personal alert button with 24/7 emergency support.

Philips Launches Digital Caregiving Service During CES 2019

The Philips Cares app is not currently available for download, but incremental rollouts of the service are expected to begin in early 2019.

During CES 2019, Philips announced Philips Cares, a new digital caregiving platform designed to help families be there for their aging loved ones by creating and monitoring a personalized 24/7 alert service.

Philips Cares Aging & Caregiving service is a digital experience enabling users to easily form and activate a “care circle” of trusted family and friends, access meaningful insights into their loved one’s wellbeing, and receive notifications about care. 

Via Philips' protocol services, with the press of a button, seniors can access Philips' network of clinical care services before there is an emergency. The Philips Lifeline personal alert button can also be pressed to connect with a trained care specialist 24/7 to dispatch the right kind of help.

Philips Lifeline can also be managed through the Philips Care app, allowing caregivers in the care circle to stay informed and connected.

Predictive Analytics Keeps Family Members Informed

Philips uses its predictive analytics to allow caregivers to monitor, qualify, and assess if someone is at risk of emergency transport. With the Philips Cares digital experience, the entire care circle will be exposed, organized, and connected to analytics and services.

“Whether you’re on the aging journey yourself or caring for a loved one, we all want to have peace of mind around getting older,” says Ripley Martin, general manager for Philips Aging & Caregiving.

“Philips Cares eases and enriches the aging experience for caregivers and seniors by providing them with access to always-on, supportive relationships across a care circle, enabling them to refocus their attention on the key moments that matter most.”

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The Philips Cares mobile application will be available to download from the Apple and Google Play stores, as well as accessed via web browsers. Incremental rollouts of the service are expected in early 2019. 

Philips is showcasing Philips Cares at CES 2019, alongside other solutions in its portfolio of aging and caregiving solutions, including Lifeline GoSafe and HomeSafe personal alert services, which help enable seniors to live independently while helping to ensure safety with 24/7 access to trained care specialists. 


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