SurgeX, a brand of AMETEK Power Quality Solutions and a manufacturer of power protection, power conditioning, diagnostic intelligence and remote monitoring solutions for the AV market, just announced its SurgeX Connect.
SurgeX Connect is designed to offer integrators a quality monitoring and fleet management platform that comprises cloud-based software and firmware. Together, these technologies are said to enable integrators to manage compatible SurgeX devices, including the ability to diagnose power quality issues, and monitor installations from a centralized hub.
“For nearly three decades, SurgeX has evolved forward with the needs of its customers, designing power management and power quality products that safeguard valuable AV equipment and make delivering optimal power quality simple,” says Marcel Hill, vice president / business unit manager for AMETEK Power Quality Solutions.
“The release of SurgeX Connect starts our next chapter: We’ve designed this product to offer an outstanding user experience that compiles all facets of power management into a centralized hub. We look forward to giving our customers additional confidence as they proactively protect and connect their customers’ projects.”
SurgeX Connect Streamlines Remote Power Management
The company stresses that power quality assurance is essential for every AV project to ensure installations operate safely and reliably throughout their lifecycle. Integrators, SurgeX continues, must carefully select suitable power solutions for each project and manage power quality across multiple locations to provide the highest safety, performance and efficiency standards. Overseeing and managing power across every site ensures a disruption-free experience and supports the longevity of systems.
According to the company, SurgeX Connect streamlines multi-site power management into a cloud-based, intuitive and secure dashboard to allow integrators to take control of their installations’ power quality.
SurgeX claims the platform’s intuitive and secure platform enables integrators to monitor, toggle, reboot and control outlets and devices remotely to enable integrators to meet power quality requirements across project sites confidently. The interface delivers a consistent experience that is said to leverage the platform’s connectivity, device management, remote monitoring, and advanced analytics.
Through the SurgeX Connect web portal, integrators can view, manage and control fleets from any location with internet access at any time. Integrators can monitor and categorize devices based on status, connectivity, battery charge, battery life, input voltage and energy usage, allowing them to identify and resolve device issues from afar.
With SurgeX Connect, integrators can also remotely reboot and toggle outlets, eliminating the need for costly truck rolls and onsite troubleshooting while optimizing AV system performance.
Additionally, the company points out, SurgeX Connect lets integrators view device analytics and detect recurrent power problems. By inspecting data and event logs, dealers can diagnose issues and make informed decisions to support the longevity of their installed systems.
Moreover, the company says, integrators can export data and event logs to compile information for long-term system maintenance and customer satisfaction. These features Surgex emphasizes helps integrators to proactively monitor, manage and maintain power quality, preventing potential problems from causing more significant interruptions or damaging connected devices over time.
The software’s first release is now available free of charge for the SurgeX UPS Standalone and SQUID. Additional availability across the full-spectrum SurgeX product line is slated to roll out in 2023.
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