ADI Global Distribution had an incredibly strong performance this year in the CE Pro Quest for Quality awards. The company picked up two Platinums in Supply Chain Response and Training Programs, a Gold in Shipping Policies, and two Silvers in Dealer Programs and Website.

“Communication across the supply chain remains key to responding fast and efficiently to any situation, and we’re in constant communication with both our customers and supplier partners,” states Cynthia Menna, Vice President & General Manager of AV, ADI Global Distribution.

“With a strong a strong supply chain and logistics operation, we’re focused on providing our customers with access to the products they need, when they need them. Our demand planning team collaborates regularly with suppliers and customers to monitor inventory levels and quickly identify any potential shortages. We conduct a rigorous, integrated business planning process with suppliers that gives us direct line of sight into their current inventory, secondary and tertiary component sourcing, and levels of production, so that we can respond with additional safety stock or order expedites when necessary.”

As a leading distributor of security, AV and low-voltage products, leading pros rely on ADI for its wide selection of top brands, immediate product availability, knowledgeable sales staff­ and its product, design and programming support.

ADI o­ffers thousands of items in stock every day for shipping or pickup through its Digital Branch, mobile app and in more than 100 branch locations across North America.

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“Over the past few years, ADI has made significant investments to our digital footprint and online shopping experience, Menna continues.

“Last year, we implemented a new Product Information Management (PIM) system that transforms how we merchandise our product offering online by delivering more engaging content. These enhancements are delivering significant impact and improving the online buying journey for customers.”

For more than 30 years, the company’s team of experts have been helping dealers and integrators operate more efficiently and deliver reliable services. ADI solutions include Intrusion & Smart Home, Fire, Video Surveillance, Access Control & Communications, Audio & Video, Pro AV, Networking, Data Communications, Power, Central Vacuum, Wire & Cable, and Tools & Hardware.

“Working with hundreds of leading suppliers, we research, select and source the latest products. We offer thousands of items in-stock every day at all our branch locations and available online through our Digital Branch,”adds Menna.

“And with our multiple shipping options and convenient branch pickup, including secure lockers accessible 24/7, our immediate product availability allows customers to save time, complete projects faster and reduce the need to stock inventory.”

And that commitment has certainly shown in integrator testimonials given on behalf of the award nominations.

“ADI helped a lot maintaining the supply chain,” stated one respondent.

“Even with shortages, ADI will still go out of their way to get us what we need. They always have a comparable product available, and reps are knowledgeable enough to assist with alternative products.” “ADI always keeps us in the loop on products,” applauded another.

“Products from ADI have been readily available due to their consistent container ordering, avoiding stockouts and promoting sales,” concluded a third.

“ADI offers numerous learning opportunities to our customers throughout the year to keep them updated on the latest products and technologies,” concludes Menna.

“Whether its training in our branches, at our ADI Expo Series events, online webinars or through our training on demand platform — ADI customers can choose the way they want to learn.”

Learn more at adiglobal.com.

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