HP Works with Microsoft to Ensure Smooth Upgrade Path to Windows 10

HP is leveraging the latest Microsoft technologies, including Cortana and Continuum, to bolster its 2015 line of products

As far back as 2013 HP was preparing for the launch of Windows 10 and now with the debut of its 2015 line of products, HP is set to easily facilitate the upgrade to Microsoft's latest OS.
Robert Archer · June 3, 2015

For years the custom electronics market was at odds with the mainstream sales trends of the mass market. It used to be the generally affluent client of custom electronics professionals preferred the brand cache of Apple‘s Mac computers.

The pendulum of opinion in the market, however, has swung inline with mainstream America in 2015 and aligned itself with dealers offering Microsoft-based PCs from manufacturers such as HP and Dell. According to CE Pro’s annual Top 100 Brand Analysis, PCs are just as frequently used as Apple’s OSX solutions.

HP is bolstering its PC line. According to the Palo Alto, Calif.-based technology company, it is fully prepared to upgrade its new customers to the upcoming Windows 10 operating system (OS) once it becomes available this summer.

“Working closely with Microsoft, we designed all our 2015 products to be ready for Windows 10,” says Mike Nash, vice president, portfolio strategy and customer experience, Personal Systems, HP. “As a result, customers who purchased or plan to buy a 2015 Windows PC from HP should have a smooth transition to Windows 10.”

Nash sauys HP worked closely with the Redmond, Wash.-based computing company from the beginning of the Windows 10 development stages to ensure HP’s latest generation of PCs would be fully compatible with Microsoft’s next-generation OS.

“We worked really closely with Microsoft. Microsoft was really cool about working with us early on, they were extremely responsive,” he states. “We were planning for Windows 10 as far back as November 2013, and what that means is that Windows 7 and Windows 8.1 will be expected to upgrade to Windows 10; these [operating systems] were designed [to upgrade] to Windows 10.”

As beneficial to HP as the work between the tech companies was, Peter Han, vice president worldwide OEM marketing, Microsoft, adds his company also found the partnership helpful.

“HP’s collaboration and feedback during the Windows 10 planning process has been extremely valuable,” says Han. “We look forward to HP launching their new devices that will light up Windows 10 capabilities and provide new experiences to our joint customers around the world.”

A key element that will directly benefit consumers that purchase 2015 HP products now is the ability to upgrade their machines once Microsoft releases Windows 10 on July 29. HP points out that consumers that purchase new PCs before July 29 can utilize its support services, including HP SmartFriend, or they can visit Microsoft’s website and reserve their upgrades on their own.

Some of the HP products that consumers can purchase to upgrade to Windows 10 include Pavilion x360, HP Envy x360 and Spectre x360 convertible notebooks; Pavilion, Envy and Omen laptops, which can also utilize Microsoft’s Cortana technologies; HP EliteBook 1020 Folio notebook, EliteDesk 800 Desktop Mini PC, Elite x2 1011 two-in-one Windows device, and its ZBook 14/15u products.

Elaborating on what’s transpired in the computer market over the past few years, Nash admits consumers haven’t entirely embraced Microsoft’s past attempts to upgrade its Windows operating system by noting there are more than 600 million PCs in use that are more than four years old. Nash states that the computer industry has learned from its past efforts and that Windows 10 should be a much more enticing option for consumers running older products.

“Hopefully Windows 10 is something that makes them unpause,” he says commenting on the tendency of consumers to hold off on upgrades. “The biggest challenge for me with Windows 8, was it was kind of two operating systems in one ... it was hard for some customers to switch back-and-forth with comfort, but there has been progress in the meantime [with Cortana].”

Advising consumers interested in finally upgrading those old PCs, Nash adds that now is the time to look at the 2015 line of HP products.

“No matter what moment of time you are in there is always something going on [in the tech world],” he says. If you are in the market for a PC now, you can get any HP and upgrade later to Windows 10 ... in the connected world we now live in, software upgrades are less of an issue now.”

To learn more about Nash’s perspective about the upgrade to Windows 10 click here to read his HP company blog.

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  About the Author

Bob is an audio enthusiast who has written about consumer electronics for various publications within Massachusetts before joining the staff of CE Pro in 2000. Bob is THX Level I certified, and he's also taken classes from the Imaging Science Foundation (ISF) and Home Acoustics Alliance (HAA). Bob also serves as the technology editor for CE Pro's sister publication Commercial Integrator. In addition, he's studied guitar and music theory at Sarrin Music Studios in Wakefield, Mass., and he also studies Kyokushin karate at 5 Dragons in Haverhill, Mass. Have a suggestion or a topic you want to read more about? Email Robert at

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  Article Topics

News · Apple · HP · All Topics
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