The highly publicized struggles of the guitar maker Gibson serve as a reminder to dealers and manufacturers to stay in tune with customers. Gibson's problem highlight issues every company can learn from in how to listen to customers.

As AV manufacturers like Harman JBL, Sony, Pioneer, Onkyo, Haier and Philips feature Chromecast built-in on their newest speakers and TVs, Samsung invents its own 'invisible connection.'

Over half of CE Pro 100 dealers use Sony a/v receivers, followed closely behind by Integra as well as Marantz, Yamaha and Denon. Check out the complete list in our 2016 Brand Analysis.

The N.C.-based company SnapAV is partnering with Pioneer Electronics to offer Pioneer and Pioneer Elite branded products.