Remote management is much bigger than earning RMR. It solves six giant pain points for CE pros, including reducing client dissatisfaction and reliance on highly skilled service techs for troubleshooting.

New support feature in Domotz PRO allows dealers to deliver customer service through Luxul without having to roll a truck.

When remote systems management (RSM) integrates with off-the-shelf, consumer-oriented smart home devices, integrators win.

Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

Enhanced monitoring, troubleshooting and cloud support features now available for Luxul networks.

Debuting at CEDIA 2016, Digital Butler from Holistic Labs discovers IP devices on the network for remote troubleshooting and support, but also incorporates the data into a complete business suite for home-technology integrators.