Brinks Home, one of North America’s largest home security and alarm monitoring companies, has announced the success of its Virtual Tech program, an initiative designed to enhance customer service while optimizing operational efficiency. The program

Along with the updated company name of simply Brinks Home, the brand refresh will also include a new logo and brand strategy.

Jeff Gardner has decided to step away from his role as Brinks' CEO. Chief transformation officer William Niles has been named interim CEO.

Monitronics will be merged with its holding company Ascent Capital Group pending stockholder approval.

2018 was big for mergers, acquisitions, IPOs, spinoffs, and other transactions in home electronics, including IoT, smart home, lighting, security, audio/video, wellness and the installer channel.