SnapAV Unveils Major Enhancements to OvrC Platform
Two years in the making, the overhaul of SnapAV's OvrC remote management solution includes a new interface, 2X the speed, and networking status monitoring.
May 14, 2020
Parasol Tailors White-Glove Support Service for Bravas
Coronavirus outbreak emphasizes need for Bravas Support program of 24/7 remote support from Parasol across all 15 of its locations.
Apr 21, 2020
Set Yourself Up for Service Revenue Success
At CE Pro Summit, OneVision Resource’s Joey Kolchinsky and Henry Clifford of Parasol and Livewire offer advantages to remote services and advice to overcome obstacles.
Dec 06, 2019
$9M Smart-Home Integrator Sells Biz to Employee and Top Client: Big Growth Planned
Greg Simmons and partner have sold their Las Vegas security and home-automation firm Eagle Sentry to long-time sales manager Cory Reif and top client Mark Lindsey, whose home is "the greatest showroom on Earth."
Nov 30, 2018
Parasol Remote Internet Monitoring Adds 30 Dealers, Touts 70% Solve Rate
Parasol reports responding to 4,325 service tickets with a 70% resolution rate for remote networking monitoring.
Sep 18, 2018
Why SnapAV, Lutron Partnership is Such a Big Deal for Smart Home Channel
Way beyond a "distribution deal," the partnership between Lutron and SnapAV is an ambitious effort to expand the lighting-control universe, and to extend the ecosystem of OvrC-enabled managed services for the home-technology channel.