Verizon Business has announced new usability, customization, and analytics features have been added to its BlueJeans Gateway cloud video interop (CVI) solution for Microsoft Teams to deliver a new level of consistency for hybrid workers that are joining Teams meetings from an office location.
Additionally, to make the in-office meeting experience one that is simple and fluid across services, BlueJeans Rooms and Microsoft Teams Rooms customers will soon be able to take advantage of Microsoft’s Direct Guest Join one-touch capability to connect to alternative meeting services by leveraging the web application on the latest conference room systems.
“For more than three years, BlueJeans has successfully accompanied us and helped our employee base of more 100k collaborators connect their Teams meeting using our classic videoconferencing hardware,” says Vincent PAGOT, Product Owner, IT Visioconference & Digital Event, TGITS – EUS.
“Our partnership continues to grow, but BlueJeans was the first CVI solution to connect all users throughout the world—at our offices, or at home—in order to work together. These seamless join experiences will help us continue driving growth in our Microsoft Teams ecosystem in a way that supports employee well-being and productivity.”
Furthermore, with new additions to the BlueJeans Command Center for Gateway, administrators can now get a more holistic overview of Teams Meeting performance from Teams Gateway-enabled room systems. Support includes ‘Call Quality Scores’ for live and past Meetings, as well as the ability to search meeting room names and in the History Tab, to perform diagnostics and get real-time insight into room system health.
As a certified gold Microsoft partner, Verizon provides a complete portfolio of communications solutions for enhanced Teams connectivity. In addition to Direct Guest Join support and the BlueJeans Gateway, Verizon recently launched Verizon VoIP for Microsoft Teams and Verizon Mobile for Microsoft Teams. As one of the first U.S. providers for Microsoft Teams Phone Mobile, Verizon Mobile for Microsoft Teams allows enterprise customers to experience the full power of Teams calling using a mobile device’s native dialer.
Verizon Mobile for Microsoft Teams will be available in Q1. Direct Guest Join general availability will start in Q1 2023 with the Poly Studio X30 and X50 devices with BlueJeans Rooms-as-a-Service (RaaS) and will be enabled on Yealink and other BlueJeans RaaS devices shortly thereafter.