D&H Distributing, a provider of SMB, mid-market, and consumer technologies to the North American channel, has announced it has launched its new Technology Solutions program, an upgraded expansion of the company’s pre-sales support offering.
The program leverages a state-of-the-art, dual-purpose training and demo facility at the D&H headquarters in Harrisburg. A select group of partners are now privy to a roster of vendor-supported training in this facility, including both live, hands-on offerings and virtual opportunities. Integrators and installers can build proof-of-concept solutions using market-leading equipment in areas such as ProAV, esports, and videoconferencing. These partners can also use the facility to hold their training events or end-customer demos. Lab events can be attended live and/or broadcast simultaneously to off-site locations.
To support its new Technology Solutions program, D&H’s Solutions Lab recently installed a 24-foot-wide, 6 foot x 2 foot razor bezel tile display videowall to showcase the “ProAV Experience,” designed to effectively manage high bandwidth/high resolution signals, with an eight-input-by-eight-output UHD signal matrix switcher at its core. This videowall installation will serve as a demo model for solution providers. It was deployed with ample support from D&H vendor partner Gefen, who helped supply a robust signal distribution matrix to match its high-performance Phase 1 solution design.
Two years in the making, the Technology Solutions program offers one of the most advanced technical Modern Solutions ProAV training venues available for resellers and integrators. The Technology Solutions program was created to allow D&H’s architects and technicians to comprehensively interact with resellers and integrators. The goal is to empower them with hands-on experience in these complex and still-evolving areas; for instance, enabling them to outfit the new hybrid work and learning environments that are becoming so prevalent. The Lab can help resellers looking to tackle advanced deployments like esports videogaming arenas and high-end commercial digital signage.
The program will offer three tiers for partners: the Explore, Empower, and Enable levels.
Explore: D&H’s Solutions Experts will provide recommendations on how to proceed with complicated projects in areas such as ProAV and collaboration. This tier is for entry-level D&H partners.
Empower: Partners who do a certain level of business with D&H will have access to the distributor’s certified engineers and subject matter experts for guidance on impending installations. Partners will be able to schedule time in the upgraded lab with D&H’s technicians to build large-scale infrastructure projects, live on-site.
Enable: Trainings are hosted by D&H sales engineers on behalf of the distributor’s vendor partners. The Technology Solutions team will reach out to eligible customers on a quarterly basis to engage them in training opportunities, including in conjunction with D&H’s THREAD technology events.
A series of vendors have already committed to providing resources and content for the Technology Solutions program, including Black Box, Buffalo, CyberPower, Dell, HPE, HPI, Intel, LG, Logitech, Microsoft OEM, MSI Systems, NETGEAR, Samsung Electronics SSD, Sharp NEC, Ubiquiti, and Zyxel. D&H continues to have discussions with additional manufacturer partners about the program.
The Lab has been host to successful manufacturer events, including a training conducted by Harman Professional Solutions (ProAV/audio). This vendor organized a three-hour session on “the hybrid knowledge transfer experience, leveraging Microsoft Teams solutions.” It involved a wireless share presentation, a technical demo utilizing the newly-installed videowall, and a Q&A on the future of design. Close to 30 people attended in-person, and Harman simultaneously live-streamed the event to additional participants at other locations.