ADT Partners With Chubb to Offer Security Services to Personal Insurance Customers

Affluent Chubb customers may be eligible for a 10% discount on the installation of an ADT security system with the new ADT Custom Home Services offering.

Rodney Bosch

Chubb, a global property and casualty insurance company, has teamed up with ADT Security Services to offer specialized home protection services to Chubb’s high-net-worth personal insurance customers in the United States.

The ADT Custom Home Services offering provides Chubb’s personal insurance customers access to property protection, including personalized local service and monitoring against intrusion, fire, smoke, flood and carbon monoxide. In addition, customers can benefit from the ADT Pulse home automation and security solution that provides customizable remote control of a home’s security system, climate, lights and video monitoring.

Chubb customers may be eligible for a 10 percent discount on the installation of an ADT security system, plus up to 10 percent savings on their homeowner’s insurance premium. Customers can also receive free installation of ADT Safewatch Cellguard, which provides backup cellular service for the security system and transmits alarm signals to the central station if a landline is not working. Customers who install Safewatch Cellguard may be eligible for an additional 2 percent savings on their homeowner’s insurance premium.

“Ensuring the safety of our clients, their families and their assets is always top-of-mind,” says Maria Cordeiro, assistant vice president, client services manager, Chubb Personal Risk Services. “Our alignment with ADT is born from that ongoing commitment, and together we bring more than 270 years of risk management and security experience to our customers.”

Among other benefits of the Custom Home Services offering:

  • Professional Home Security Review: An ADT customer representative is appointed to each Chubb customer and reviews home security needs prior to and following installation of a security system.
  • 24/7 Gold Concierge Service: Chubb customers receive dedicated and live access to ADT customer care for information and assistance.
  • Preferred Quality Service Plan: Prioritized service levels and maintenance are available for Chubb customers who may need same or next day service.

“With significant assets on the line — whether they are priceless works of fine art, family heirlooms or extensive wine collections — Chubb’s high-net-worth insurance clients require a sophisticated home protection and automation solution,” says Tim McKinney, vice president of sales, ADT Custom Home Services. “We’re delighted to team up with Chubb in their ongoing effort to help protect their client’s property, assets and livelihood.”