All In Recurring Revenue
Former CytexOne exec Martin Roseman is ‘shocked’ at how integrators are still reticent to offer, sell and price service agreements. New RMR Marketing Kit aims to help.
Jason Knott · June 12, 2019
Integrators are offering perks such as 24-hour phone support, guaranteed response times, same-day emergency response to differentiate in their respective markets.
Jason Knott · June 06, 2019
Members of the CE Pro 100 share thoughts on which new technology categories and markets they plan on expanding into, shoring up operations efficiencies, hiring and retaining talent, customer service and RMR strategies.
Arlen Schweiger · June 05, 2019
Take a look and see if the brands you trust are included as well as potentially find some new technology partners.
Peter Smith · May 30, 2019
Best Buy’s Q1 revenues for fiscal year 2020 rise 1.1% despite effect of tariffs. Total Tech Support program offers better understanding of customer behavior.
Jason Knott · May 24, 2019
Crestron has formed a partnership with Domotz that will give integrators greater visibility to their installed devices to reduce truck rolls, improve service, and open the opportunity for service agreements.
Jason Knott · May 23, 2019
The economy isn’t bad, just strange. 5G will be awesome, but so what? RMR isn’t ‘all that.’ Plus, lots of Marc Fisher, Legos and lighting at ProSource Spring Meeting 2019.
Julie Jacobson · May 20, 2019
Step 1: Create a new Terms of Service agreement outlining your service policies. Step 2: Present clients with tiered membership plans. Step 3: Wait for the opportunity to upsell.
Joseph Kolchinsky · April 17, 2019
DISH Custom Integrators are now eligible for a $20 monthly incentive for qualifying service activations.
Jocelin Damien · April 15, 2019
Service Tech Audio Visual in Austin, Texas, shuns ‘indentured servant’ label with clients and sets policy that requires customers to sign a service contract.
Jason Knott · April 08, 2019