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What Defines 5-Star Service?

Standards of what makes for excellent service shouldn’t vary from one industry to the next. An integrator’s service should be equivalent to a hotel concierge.

Joseph Kolchinsky · September 28, 2015

CE Pro Video Weekly News: KNX in the U.S.; Latest on CEDIA

Making news are KNX and CEDIA in this edition of the CE Pro Video Weekly News.

CE Pro Editors · September 21, 2015

Paul Starkey, Steve Firszt Create 3-Tier Membership Program for Business Services

Vital Mgmt will donate some proceeds of new Get it Right program to Habitat for Humanity.

CE Pro Editors · September 20, 2015

Golf-Themed Basement Gets Home Technology Mulligan

Choose AV and Security of Wichita, Kan. turned a basement into a golf escape by installing a high-end golf system with A/V equipment and a home automation system.

CE Pro Editors · September 15, 2015

Core Brands Launches Single E-Commerce Portal for A/V, Security, Home Automation, Central Vac

Dealers can order and earn rewards on purchases of A/V, security, home automation and central vac from Nortek’s Core Brands, NuTone, Omnimount and GoControl. Portal debuts at CEDIA Expo 2015.

Julie Jacobson · September 10, 2015

Will KNX Home Automation Standard Make it in the U.S.?

KNX USA is making a big push to bring Europe’s prevailing smart-home standard to the U.S., but high prices, complexity, lack of wireless, and competition from Z-Wave and ZigBee could make KNX a tough sell.

Julie Jacobson · September 08, 2015

CE Pro Summit: What Is the Value of My Company?

Industry broker identifies the key elements integrators need to examine to determine how much their company is worth. What is the effect of home automation RMR, cash flow, revenues, service contracts and brand name on multiples?

Jason Knott · September 01, 2015

CE Pro Summit Recap: Networking, Business, Education Thrive

This 90-second video wrap-up from the just-concluded CE Pro Summit in Washington, D.C. offers a glimpse into the festivities where nearly 400 attendees discussed key topics for the custom installation industry.

Jason Knott · August 20, 2015

CE Pro Summit: Get Ready for Millennials-Driven Economic Boom from 2017-2030

Demographic expert Tim Costello of BDX shows that the broad U.S. economy will boom from 2017 to 2030 as the giant Millennials generation reaches their peak spending years, so get ready!

Jason Knott · August 20, 2015

CE Pro Summit: 6 Vital Online Marketing Tactics to Reach Millennials

At CE Pro Summit, Netsertive suggests ways to build business among Millennial buyers using viral videos, ‘Google My Business’, ‘Click to Call’ and ‘Location Extension’ tools in Google.

Jason Knott · August 17, 2015