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DIY vs Pro Monitored Home Security: How Law Enforcement Responds to 911 Calls

Controversy brews over the DIY and MIY (monitor-it-yourself) market for home security versus systems that are professionally installed and monitored by a central station. Detective H.W. “Robbie” Robinson comments on police response to alarms and 911 emergency calls.

Julie Jacobson · November 09, 2015

$4M Integrator Rises from Ashes of Circuit City Firedog

Crown Audio Video in Dallas uses solid SEO tactics to attract Millennials and a new showroom relying on brands like MSE Audio to flourish.

Jason Knott · November 04, 2015

Consider Going ‘Old School Retail’ This Holiday Season

Integrators with private appointment-only showrooms should open on Black Friday with retail-style hours with about a dozen sale items like wireless multiroom speakers, soundbars, subwoofers, programmable thermostats, security cams, alarms and smart door locks. Here are 6 tips to succeed.

Chuck Schneider · November 04, 2015

Finding a Winning DIY Strategy in Small Retail Stores

Florida-based custom integration firm Five Smooth Stones has a dual focus on production homebuilders and converting DIYers via its two small-footprint retail stores.

Jason Knott · November 03, 2015

Julie Jacobson on the Virtues of ‘Less-Custom’

If more integrators sold less-custom systems that could be replicated from dealer to dealer, could customer accounts be bought and sold like they can in the security industry?

Julie Jacobson · November 03, 2015

Your True Cost of Labor Is … ? Prepare to be Shocked!

When you calculate in benefits and your employee utilization rate, paying an installation technician $25 per hour really costs you a mind-blowing $92.02 per hour … and that is to break even! Here’s how it adds up.

Jason Knott · October 29, 2015

Millennials Driving New Consumer Audio Trends

Millennials account for nearly half of all audio hardware spending … and other research in the world of two-channel and home theater audio.

Robert Archer · October 28, 2015

Logitech Harmony Hub Extender Adds ZigBee, Z-Wave Support

The Logitech Harmony Hub Extender is compatible with more than 270,000 devices and is available at an MSRP of $99.99.

Rachel Cericola · October 22, 2015

Who Should SnapAV Acquire Next?

Now that SnapAV, the manufacturer and distributor for home technology installers, has acquired SunBriteTV, it seems all bets are off. They could acquire anyone! Who’s next?

Julie Jacobson · October 21, 2015

Basalte’s Gorgeous Touchpads Now Control Lutron and Crestron Lighting, Temperature

Compatible with KNX home automation, Basalte’s beautiful Sentido and new Deseo touchpads now integrate with Lutron HomeWorks QS and Crestron, including lighting and temperature control.

Julie Jacobson · October 20, 2015