Writing down step-by-step processes for sales, installation, scheduling/delivery, service, remote service communication, proposal generation and more will boost profits.

Greg Simmons and partner have sold their Las Vegas security and home-automation firm Eagle Sentry to long-time sales manager Cory Reif and top client Mark Lindsey, whose home is "the greatest showroom on Earth."

Just One Touch / Video & Audio Center focuses on upper-tier products combined with $500 custom installation credit to have record-breaking Black Friday weekend sales.

Best Buy reports strong Q3 revenues and ups forecasts for 2019. In-Home Advisors and Total Tech Support programs will spur growth.

ADT reports quarterly revenue of $1.15 billion, up 6 percent, primarily due to ADT Pulse smart home growth. Amazon Company looks to bring alarm voice response directly to law enforcement vehicles.

CEDIA, CTA, smart-home dealers and manufacturers share fears and strategies for impending tariff wars: on raising prices, absorbing costs, and communicating with clients while avoiding political arguments.