Business Support > Recurring Revenue

All In Recurring Revenue

Clients Should Have Remote Monitoring … ‘Like It or Not’

Access Networks will now include its Live Monitoring service in every network it builds, and debuts its Access Networks Certified Expert (ACE) certification.

Jason Knott · July 06, 2018

Lutron Melds with Z-Wave in Pinball Wizard’s Playful Smart Home

Buchan Consulting integrated an old hardwired Lutron HomeWorks system with new Z-Wave lighting and controllers to create one seamless Elan home-automation system for the guy who designed the iconic ‘Attack from Mars’ pinball machine.

Julie Jacobson · June 28, 2018

Insurtech Innovations: Amtrust Offers Warranties, Tech Support for Fing-Discovered Devices

AmTrust’s innovative TapSafe IoT initiative has Fing scan networks for connected devices, and then offers smart-home warranties and tech-support on-the-fly based on risk-assessment profiles.

Julie Jacobson · June 18, 2018

$8 Million Integrator Sells ‘Sage Support’ Service to Every Smart Home Client

NYC home-technology integrator Sage Audio Video stays efficient by standardizing every project from sales to design to service plans; reaps RMR through OvrC remote system management platform from SnapAV.

Jason Knott · June 11, 2018

How A/V Integrators Can Earn RMR (or Burritos, Mr. Pibb & the Cost of Service Calls)

Utilizing the latest remote management technologies, A/V integrators can truly deliver high-value maintenance programs to clients that bring increased revenue.

CE Pro Editors · May 30, 2018

OneVision Rolls Out Essentials+ Membership-based Service Program

OneVision Resource’s Essentials+ creates a membership program CE pros can offer to clients that includes free normal-business-hours service support, and monetized after-hours support.

Jason Knott · May 18, 2018

Should You Buy or Lease Your Showroom?

Integrator Residential Systems Inc. stops leasing and buys an office/showroom to contribute to a future exit strategy. Results include wealth creation, boost in employee morale, and tax benefits. Let’s do the math.

Jason Knott · May 08, 2018

How Efficient Is Your Service Department? Take the Quiz

Compare your own service department vs. industry averages for monthly truck rolls, timeframe between service requests per client, response time and common causes of service requests.

CE Pro Editors · May 08, 2018

It’s Time to Charge for After-hours Support

Providing free round-the-clock support is taxing your business. Here’s a step-by-step guide to converting your business to a paid support model.

Joseph Kolchinsky · April 13, 2018

Service Stinks – More Than You Might Realize

Capitalizing on the demand for premium services is harder than it might appear on the surface. Here’s why…

CE Pro Editors · March 30, 2018