Recurring Revenue
12 Smart-Home Predictions for 2017: VR, Voice, Sound, Homekit, More
How will we see virtual reality, voice control, Apple HomeKit, video steaming and immersive sound evolve in the next year? 12 home-tech pros, some dealers and some manufacturers, offer predictions for 2017.
Dec 23, 2016
I Have Just 5 Holiday Wishes for the CEDIA Channel
The holiday season provides the perfect opportunity to reflect on the year that’s passed and consider the future.
Dec 23, 2016
These Are 2 Most Important Ingredients of a Successful Service Team
Joseph Kolchinsky of OneVision Resources uncovers some of the biggest challenges involved when building out a strong client services team.
Dec 21, 2016
Remote Network Monitoring: RMR or Just the Cost of Doing Business?
Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?
Dec 15, 2016
Recurring Revenue (RMR) for Remote Networking Monitoring: Are We There Yet?
Dealers are still trying to figure out the magic formula for earning customers’ monthly dollars (RMR), while manufacturers arm them with more networking tools and features like parental controls, cyber security and home automation.
Dec 14, 2016
Quick Response Times Pave the Way for RMR Success
When clients experience quick response time, they begin to see integrator service/support as a path of least resistance to resolving technology challenges.