How will we see virtual reality, voice control, Apple HomeKit, video steaming and immersive sound evolve in the next year? 12 home-tech pros, some dealers and some manufacturers, offer predictions for 2017.

The holiday season provides the perfect opportunity to reflect on the year that’s passed and consider the future.

Joseph Kolchinsky of OneVision Resources uncovers some of the biggest challenges involved when building out a strong client services team.

Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?

Dealers are still trying to figure out the magic formula for earning customers’ monthly dollars (RMR), while manufacturers arm them with more networking tools and features like parental controls, cyber security and home automation.

When clients experience quick response time, they begin to see integrator service/support as a path of least resistance to resolving technology challenges.