All In Business Support

SnapAV Teams with MetaGeek to Help You Troubleshoot Client Networks

Popular manufacturer giant SnapAV is partnering with wireless diagnostic and software configuration company MetaGeek to help dealers diagnose and troubleshoot network installations.

Robert Archer · August 02, 2016

Legal Advice on Phone Support: What if a Customer is Injured?

CE pros need to stay ‘on script’ when conducting an over-the-phone service call to protect clients from an electrical shock or fall while repairing their own system. Where does liability start and end?

Jason Knott · July 28, 2016

New CEO Discusses Vision for AVAD as Independent Co.; a Return to CEDIA

CE Pro interviews new AVAD CEO Tom Jacoby after the distributor was acquired by private equity firm Kingswood Capital: “We don’t see this as a broken company that needs to be fixed.”

Julie Jacobson · July 28, 2016

How to Take the Very First Step Toward a Recurring Revenue Model

How to start offering ‘worry-free’ services like extended warranties, service calls, system upgrades and tune-ups … for a non-optional annual fee.

CE Pro Editors · July 28, 2016

3 Reasons to Use Virtual Reality to Promote Your Business

Integrators can use immersive virtual reality (VR) cameras to enhance their website and create VR ‘tours’ of their projects.

CE Pro Editors · July 26, 2016

Middle Atlantic Now Offers Preconfigured and Completely Customizable C5 Series Credenzas

Using Middle Atlantic’s online Configurator tool, dealers can choose from a range of styles, finishes and other options to assemble a C5 Series Credenza.

Robert Archer · July 25, 2016

Ihiji Adds Ticketing & Tracking to ServiceManager Software

Resolve issues faster and evaluate your total cost of support with the new ticketing feature of Ihiji’s ServiceManager software as a service platform.

CE Pro Editors · July 22, 2016

CEDIA Business Xchange Coming to San Antonio in 2017

CEDIA Business Xchange will take place March 1-3, 2017 at the Eilan Hotel and Spa in San Antonio, Texas.

CE Pro Editors · July 19, 2016

CTA Forecasts Emerging Trends, Including 4K, Smart Home and VR

CTA Report: Shipments of 4K displays will double; smart-home devices will jump 29% in units sold; and the really young category of virtual reality (VR) will quintuple.

CE Pro Editors · July 19, 2016

Study: ‘Smart Lighting’ Gains Rapid Consumer Awareness

The Sylvania Socket Study shows 65% of U.S. households are familiar with Wi-Fi controllable light bulbs, a 40% increase in one year. Plus, eight out of 10 Americans say there is an area in their home where they can use lights that change color, dim or set scenes.

Jason Knott · July 15, 2016