Business Support > Operations

All In Operations

Use These Steps to Avoid the Pitfalls of Strategic Planning

NSCA Business & Leadership Conference speaker Michael Canic provides tips for how AV leaders can better execute their business ventures.

D. Craig MacCormack · March 02, 2021

Regional Wage & Salary Breakdowns for CI Industry Reveal Wide Disparity

Overall, dealers report they increased their employee wages by a miniscule 0.2% in 2020. Use this interactive map to find your region.

Jason Knott · March 02, 2021

Why You Need to Support the Next Generation of Leadership Now More Than Ever

Do you know how to support the next generation of AV leaders? Providing the right resources and valuing the right areas may be the key.

CE Pro Editors · February 25, 2021

When Is the Right Time To Fire a Client?

Integrator describes the tough decision to ‘fire’ a client after the homeowner messed with the installation, then complained it didn’t work.

CE Pro Editors · February 18, 2021

Crestron Masters 2021 Goes Virtual on April 27-30

The now fully virtual Crestron Masters event provides an opportunity for integrators, designers and salespeople to learn about Crestron tech and industry best practices.

CE Pro Editors · February 17, 2021

CE Pro Podcast #42: Developing Award-Winning Design Collaboration Skills

Are you doing enough to forge collaborative relationships with designers? George Harrison of Harrison Home Systems offers integrators some tips from his time in the field.

Jason Knott · February 04, 2021

Should You Charge Clients Late Fees?

Late fees can be governed by local statutes with limitations on dollar amounts or percentages, and required time that must have elapsed.

Jason Knott · February 03, 2021

Quest for Quality Award

CE Pro 2021 Quest for Quality Awards Open for Voting

CE Pro 2021 Quest for Quality Awards recognize best suppliers in customer service, shipping, warranty, tech support and more.

Jason Knott · January 20, 2021

Be Wary of Requests for Additional Insurance

GCs and clients are more frequently requesting integrators to add them as ‘additional insured’ to their own insurance policy.

Jason Knott · January 19, 2021

CE Pro Podcast OneVision Resources service business

CE Pro Podcast #39: How to Enable Change & Embrace Service Business

Will 2021 be the year your company turns the tide on selling service? OneVision Resources’ Joey Kolchinsky & Jason Griffing outline the path to more profits.

Arlen Schweiger · January 15, 2021