Standards of what makes for excellent service shouldn’t vary from one industry to the next. An integrator's service should be equivalent to a hotel concierge.

Vital Mgmt will donate some proceeds of new Get it Right program to Habitat for Humanity.

D-Tools founder Adam Stone stays involved, while CEDIA veteran Randy Stearns becomes CEO of the custom installation software company, just in time for CEDIA Expo 2015. ‘I’m not only a customer ….”

Creative tips to help you manage your cash flow as you make the shift to a managed services business model.

If an employee quits, can you deduct money from, or withhold his entire final paycheck, for damage to company property or until he returns company equipment? Short answer: No. Here are your options.

Field-based cable length measurements using hand-held devices provide accurate billing information, reducing time required to issue invoices. Either Capacitance or TDR technology are the best measurement methods.