Operations

The Trick to Earning Smart-Home RMR: Get Out of Your Own Way

A true lack of commitment is the primary reason most integrators struggle to earn recurring monthly revenue (RMR) for smart home projects.

May 22, 2017

What We Can Learn About Valuing Our Services From SnapAV’s OvrC Pro

How much can you charge for service? That's the question on everyone's minds after SnapAV dropped the recurring fees for its OvrC remote management service.

May 17, 2017

Differentiating Your Smart-Home Business: CEDIA vs. DIY vs. Each Other

Smart-home integrators have to compete against other integrators, but also Geek Squad, electricians, security dealers, cable companies, consumers themselves (DIY) and more. Here are 6 ways to pick your targets and go after them head-on.

May 17, 2017

5 Steps to Combat Key-Person Dependency on Your Service Team

Key-Person Dependency describes when an organization relies too heavily on the knowledge or ability of one person. It's a risky situation for a business, especially when it comes to your service team.

May 17, 2017

Article NewsOperations

Maverick Technical Institute Places 80% of First-Class Grads in Jobs

Maverick Technical Institute (MTI) in Nashua, N.H., has 100% graduation rate; places 80% from inaugural class in technician jobs immediately.

May 17, 2017