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Business Advice

The 17 Best Stories of 2018 That CE Pros Never Read

By Andrew Nichols · December 3, 2018 • In 2018, many CE pros skipped a lot of important business articles in favor of lighter fare. Let's change that.

How to Remove Guilt From Your Service Process

By Jason Griffing · September 27, 2018 • Providing consistent, quality service isn't an easy task, but by altering your approach a little you can avoid some of the stress associated with answering emails and service calls.

Improve Your Customer Service with One Simple Phrase

By Jason Griffing · July 5, 2017 • To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.