Stamm Media Eliminates Chaos with Help from ConnectWise Platform

By CE Pro Editors · October 27, 2017 • The ConnectWise platform helped Stamm Media and Stamm Technologies go from a company in crisis to one that bids on--and regularly wins--large projects.

Eero Bundles Cybersecurity, Remote Network Monitoring for Smart-Home Pros

By CE Pro Editors · September 7, 2017 • Home-technology integrators get a “share of the economics” when they add Eero Plus cybersecurity service to Eero mesh-networking solutions.

Krika Concierge is New 24/7 Consumer Tech-Support, Powered by Domotz

By Julie Jacobson · September 3, 2017 • Domotz remote network system powers new Krika Concierge service for smart-home pros who wish to provide 24/7 tech support for their connected customers.

Eero Cozies Up to Channel with PoE and Remote Network Management

By Julie Jacobson · August 22, 2017 • CEDIA 2017: Eero’s new PoE adapter facilitates ceiling-mounted Wi-Fi installs; remote networking management software lets pros monitor clients’ smart homes from one dashboard.

New Ihiji ProVue Features Client-Facing App for Network Monitoring, Self-Help

By Julie Jacobson · August 18, 2017 • Debuting at CEDIA 2017, new ProVue platform melds Ihiji's Invision remote systems management (RSM) platform with Service Manager operational software; adds consumer-facing app for basic monitoring, diagnostics and reboots.

How You Can Increase Your RMR by 18.7% Without Adding a Single Customer

By CE Pro Editors · August 9, 2017 • Free CEPro webcast, originally recorded live on August 23rd - learn how if you apply just one of the stealthy strategies you will learn in the webinar, you can increase your RMR TODAY. 

CEDIA Find: Axius Offers Domotz-Based Remote Monitoring, End-User Support to Other Integrators

By Julie Jacobson · August 4, 2017 • Smart-home integrator Axius signed more than 500 customers to Domotz-based remote IoT management service in just four months; launching wholesale monitoring and end-user support for other home-tech pros at CEDIA 2017. (Julie Jacobson / CE Pro)

We Need to Talk about Cybersecurity for Older, Unsupported IoT Devices

By Julie Jacobson · August 2, 2017 • How do we continue to secure a smart home after manufacturers discontinue support for older home-automation hubs, smart TVs, connected lights and other IoT devices? Krika’s Bruno Napoli weighs in. (Julie Jacobson / CE Pro)

Integrator Collects $1,000 Per Year for Digital Security in Smart Homes

By Julie Jacobson · July 12, 2017 • Home-technology integrator sells FireFX Network Guardian appliance with cybersecurity protection for smart homes, charging $800 to $1,500 per year for service -- good for RMR, and a virtual insurance policy for the dealer. (Julie Jacobson / CE Pro)

Improve Your Customer Service with One Simple Phrase

By Jason Griffing · July 5, 2017 • To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.

You Don’t Need RMR to Sell Your Integration Company

By Steve Firszt · June 16, 2017 • We know investors and acquirers value recurring revenue (RMR) highly, but there are other ways to build value in your home-technology integration company. Standardized business practices are vital.

American Alarm Acquires Security Design Consultants

By Jason Knott · May 24, 2017 • HTSA member Audio Video Design (AVD) sells its sister company's 1,800 security accounts to American Alarm. Terms were not disclosed.

Best Buy’s Magnolia Launches Mag Care Remote Network Support, Powered by Domotz

By Julie Jacobson · May 19, 2017 • New Mag Care app, powered by Domotz, is being deployed by Best Buy's Magnolia to help customers monitor their own networks and to enable remote tech-support from Magnolia specialists.

Who Will Own the Home Cybersecurity Market - Security Dealers, Home-Automation Pros, Comcast?

By Julie Jacobson · May 19, 2017 • If traditional home-automation integrators don't get into the network-security business, it will be grabbed by companies like ADT, Comcast/Xfinity, Best Buy/Magnolia and a host of other competitors eager to own the smart home. (Julie Jacobson / CE Pro)

FireFX Network Guardian

By CE Pro Editors · October 1, 2016 • The Network Guardian from FireFX is an automated security router/appliance able to perform multiple security functions within one single platform: network firewall, network intrusion prevention, gateway antivirus and anti-spam, VPN server, content filtering, data protection, and more.

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