By Julie Jacobson · September 3, 2017 • Domotz remote network system powers new Krika Concierge service for smart-home pros who wish to provide 24/7 tech support for their connected customers.
By Julie Jacobson · August 22, 2017 • CEDIA 2017: Eero’s new PoE adapter facilitates ceiling-mounted Wi-Fi installs; remote networking management software lets pros monitor clients’ smart homes from one dashboard.
By Julie Jacobson · August 18, 2017 • Debuting at CEDIA 2017, new ProVue platform melds Ihiji's Invision remote systems management (RSM) platform with Service Manager operational software; adds consumer-facing app for basic monitoring, diagnostics and reboots.
By CE Pro Editors · August 9, 2017 • Free CEPro webcast, originally recorded live on August 23rd - learn how if you apply just one of the stealthy strategies you will learn in the webinar, you can increase your RMR TODAY.
By Julie Jacobson · August 4, 2017 • Smart-home integrator Axius signed more than 500 customers to Domotz-based remote IoT management service in just four months; launching wholesale monitoring and end-user support for other home-tech pros at CEDIA 2017. (Julie Jacobson / CE Pro)
By Julie Jacobson · August 2, 2017 • How do we continue to secure a smart home after manufacturers discontinue support for older home-automation hubs, smart TVs, connected lights and other IoT devices? Krika’s Bruno Napoli weighs in. (Julie Jacobson / CE Pro)
By Julie Jacobson · July 12, 2017 • Home-technology integrator sells FireFX Network Guardian appliance with cybersecurity protection for smart homes, charging $800 to $1,500 per year for service -- good for RMR, and a virtual insurance policy for the dealer. (Julie Jacobson / CE Pro)
By Jason Griffing · July 5, 2017 • To elevate your customer service offering and start raking in the recurring revenue, focus less on how your daily interactions can benefit you and more how you can help others.
By Steve Firszt · June 16, 2017 • We know investors and acquirers value recurring revenue (RMR) highly, but there are other ways to build value in your home-technology integration company. Standardized business practices are vital.
By Jason Knott · May 24, 2017 • HTSA member Audio Video Design (AVD) sells its sister company's 1,800 security accounts to American Alarm. Terms were not disclosed.
By Julie Jacobson · May 19, 2017 • New Mag Care app, powered by Domotz, is being deployed by Best Buy's Magnolia to help customers monitor their own networks and to enable remote tech-support from Magnolia specialists.
By Julie Jacobson · May 19, 2017 • If traditional home-automation integrators don't get into the network-security business, it will be grabbed by companies like ADT, Comcast/Xfinity, Best Buy/Magnolia and a host of other competitors eager to own the smart home. (Julie Jacobson / CE Pro)
By CE Pro Editors · October 1, 2016 • The Network Guardian from FireFX is an automated security router/appliance able to perform multiple security functions within one single platform: network firewall, network intrusion prevention, gateway antivirus and anti-spam, VPN server, content filtering, data protection, and more.