RMR

Best Buy to Focus on Total Tech Support as ‘Giftable’ Holiday Item

By Jason Knott · November 21, 2018 • Best Buy reports strong Q3 revenues and ups forecasts for 2019. In-Home Advisors and Total Tech Support programs will spur growth.

The New AV-as-a-Service (AVaaS) Paradigm: You Might be Selling it, Without Even Knowing it

By D. Craig MacCormack · November 14, 2018 • During this year's Total Tech Summit, panelists suggested selling A/V as a service is more about talking to your customers in new ways, rather than launching something entirely new.

Calving and Camping: Reviewers Share 15 Real-Life Applications for Wire-free Arlo Go Cam

By Julie Jacobson · November 7, 2018 • Arlo Go customers use the wire-free, battery-powered cameras to monitor calving, inverter battery levels, construction sites, weather and other conditions that require remote surveillance where Wi-Fi won't go.

Resideo’s Security, Home-Automation IPO: Comparing REZI, CTRL, ALRM

By Julie Jacobson · October 30, 2018 • After IPO, Honeywell spinoff Resideo (NYSE: REZI) joins Control4 and Alarm.com as the only pure-play, pro-centric security and smart-home stocks. We compare 12 publicly traded competitors.

How to Maintain Strong RMR

By Advertorial · October 24, 2018 • ConnectWise suggests developing a solid service plan and following through with it to the end to keep RMR on track.

9 Universal Devices from the Alarm Industry to Enhance Home Automation Installs

By Bob Dolph · October 10, 2018 • Smart-home pros stymied by a home-automation challenge should check with the security industry for problem-solving adapters, sensors, communicators, and other useful thingamajigs.

How to Remove Guilt From Your Service Process

By Jason Griffing · September 27, 2018 • Providing consistent, quality service isn't an easy task, but by altering your approach a little you can avoid some of the stress associated with answering emails and service calls.

Alula Adds Video to Smart Home Automation, Security Platform

By Jason Knott · September 26, 2018 • Alula security cameras include doorbell, PTZ and bullet options, with both local and cloud storage and RMR potential for integrators.

Parasol Remote Internet Monitoring Adds 30 Dealers, Touts 70% Solve Rate

By Jason Knott · September 18, 2018 • Parasol reports responding to 4,325 service tickets with a 70% resolution rate for remote networking monitoring.

Building a Business Model Around Landscape Lighting

By Jason Knott · September 10, 2018 • Florida-based integrator Luxury Illumination sells 60 percent of clients into service contracts around specialty exterior lighting.

Hands On: Telguard’s Arlo Go Mobile Camera Goes Anywhere, Provides Dealer RMR

By Julie Jacobson · August 30, 2018 • Selling Telguard's Arlo Go all-wireless cameras is one of the few ways home-technology integrators can earn recurring revenue (RMR) on cellular service without selling back-up cellular for security systems.

Want to Provide Better Service? Start with Sales and Project Processes

By Jason Griffing · August 30, 2018 • Giving service a prominent role in sales and project execution can set an integrator's service team up for ultimate success.

Best Buy to Acquire Emergency Response Company GreatCall for $800M

By CE Pro Editors · August 17, 2018 • Best Buy may be looking to expand its RMR after acquiring personal emergy response company GreatCall, which currently has over 900,000 paying subscribers.

Arlo Stock Surges 38% After IPO

By Jason Knott · August 6, 2018 • Sonos who? Arlo Technologies stock soars 38% after IPO with focus on RMR generated from surveillance cameras.

6 New (And Successful) CE Business Models to Reach Millennials

By CE Pro Editors · July 26, 2018 • It's not so much that Millennials and other modern-day consumers want cheap; it's more that they want simple, convenient and immediate.

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