Quest For Quality Awards
By CE Pro Editors · April 17, 2019 • Thanks in part to updating an already award-winning website with new features and focusing more on social media, Skywalker AV won four Quest for Quality Awards this year.
By CE Pro Editors · April 16, 2019 • Thanks in part to its dedication to customer service and tech support, Control4 took home 10 Quest for Quality Awards this year, beating its previous record from 2018.
By CE Pro Editors · April 16, 2019 • A magnificent CLEDIS MicroLED display helped Sony win the CEDIA Expo 2018 Best Booth Awards and a 2019 Quest for Quality Award for trade show presence.
By Jason Knott · March 25, 2019 • Manufacturers and distributors serving the custom channel must stay on top of communications, lead generation, technology services, website resources, social media matters and more to help integrators profit. Here’s how the industry’s best stay at it and earn CE Pro’s Quest for Quality Awards.
By Pete Baker · March 6, 2019 • 80% of organizational problems can be traced back to poor communication, resulting in detachment, anger, resentment, attrition and lack of dedication to the company.
By Chuck Schneider · March 4, 2019 • Which 10 CE product brand names work best for generating interest in your direct mail? Use these 5 tips to help create successful physical mail advertising.
By Jason Knott · February 19, 2019 • Smart switches, energy storage, electrical vehicles, clean energy management are all intersecting in the smart home. Integrators can no longer ignore the inevitable need for a line voltage component to their business. Am I wrong?
By Jason Knott · January 25, 2019 • Service calls range in complexity — from simple fixes to catastrophic failures — highlighting the need for remote service capabilities to de-escalate clients, determine priority and use the service call as a sales opportunity.
By Jason Knott · December 26, 2018 • Integrators cannot force employees to work through lunch, nor can employees opt to waive their lunch break.
By Julie Jacobson · April 25, 2018 • While vendors pour all their energy into fixing "the big ones" like dealer margins, they fail to notice customers drifting away over easy-to-fix annoyances like inconvenient office hours and out-of-date spec sheets.
By Julie Jacobson · April 6, 2018 • Integrators complain about big-picture issues like margin and market saturation, but also seemingly small things like: 'They do not put all the parts in the box.'
By Jason Knott · April 4, 2018 • Change these seven problems, from spending too much energy on social media to altering product lines, and boost sales by 30%, according to the Luxury Institute.
By CE Pro Editors · March 30, 2018 • OEM and distributor Skywalker AV Supply has spent the past year beefing up its product lines with Pioneer, Vanco, JVC, Metra and others, while also revamping its website.
By CE Pro Editors · March 30, 2018 • Suppliers in niche categories, including Luxul, Bluesound, Logitech and others, recognized for their tech support, customer service and marketing assistance.
By CE Pro Editors · March 30, 2018 • Exactly 7,500 votes from integrators identify the 2018 CE Pro Quest for Quality Award winners for outstanding customer service, tech support, deal programs and much more.