By Ken Kirschenbaum · August 12, 2019 • It won't be long until customers will only do business with integrators who install products that follow modern cybersecurity practices like secure encryption.
By Ken Kirschenbaum · April 17, 2019 • The recent trend of DIY security companies claiming to protect homes with no contracts isn't always 100% accurate.
By Jason Knott · December 26, 2018 • Integrators cannot force employees to work through lunch, nor can employees opt to waive their lunch break.
By Jason Knott · December 18, 2018 • Certain state laws prohibit audio recording in covert applications, so can you disguise an Amazon Echo or Google Home?
By Jason Knott · November 20, 2018 • Legal expert Ken Kirschenbaum advises integrators to be careful about adding credit card surcharges.
By Julie Jacobson · August 13, 2018 • Security dealer hires full-time 'independent' 1099 salesman who gets bit by a dog during a sales call. Who is liable for medical expenses and lost wages?
By Jason Knott · June 20, 2018 • Supplying surveillance video for ‘lawful purposes’ of apprehending suspects is OK., but there are numerous complex legalities for which dealers need protection.
By Julie Jacobson · June 12, 2017 • Attorney Ken Kirschenbaum suggests security dealers and other service-oriented businesses request these statistics to select the best E&O insurance provider.
By Jason Knott · May 29, 2017 • Who is liable for vehicle damage caused by technician who crashes a company car while texting? What about insuring employees’ personal vehicles?
By Jason Knott · March 14, 2017 • Integrators who do not have the proper legal language in their initial contracts, POs or Work Orders, or do Change Orders based on email agreements, are losing in court.
By Jason Knott · February 22, 2017 • New law called the Consumer Review Fairness Act of 2016 enacted in the waning days of the Obama Administration prevents integrators from including a non-disparagement clause in their contract, specifically protecting consumers' right to post negative reviews. Law takes effect March 14, 2017.
By Jason Knott · January 13, 2017 • If one of your clients' homes has an incident and you receive a 'claim letter' inquiry, you need to immediately contact your insurance company, preserve all records related to that account, limit what you provide to the client's insurer or lawyer, and don't try to explain what happened.
By Jason Knott · December 19, 2016 • Recent court ruling nails out-of-state wholesale security distributor for not charging integrators ‘retail sales tax.’ Integrators are deemed as ‘true end users’ of the equipment.
By Jason Knott · December 9, 2016 • Integrators will not fare well in court enforcing change orders, service agreements or alarm monitoring contracts that are unsigned or signed by unauthorized employees. Adding signature provisions that stipulate certain signatures are required can make it even worse.
By Jason Knott · October 31, 2016 • SB 1428 would make all monitoring agreements with annual auto-renewal clauses revert to just month-to-month renewals upon expiration of initial term. Requires renewal clauses to be more conspicuous in contracts.