Business Resource

CEDIA Releases 2019 Boot Camp Schedule

By CE Pro Editors · February 13, 2019 • CEDIA hands-on Boot Camps cover Basic Residential, Home Theater and Advanced Networking training.

11 CEDIA Talks You Can’t Miss at ISE 2019

By Andrew Nichols · January 30, 2019 • There's plenty to see at ISE 2019, but don't miss these CEDIA Talks covering topics like DC microgrids, cinema grades, and mass sensorization.

27 Business Processes Every Integrator Should Document…in Writing

By Jason Knott · December 7, 2018 • Writing down step-by-step processes for sales, installation, scheduling/delivery, service, remote service communication, proposal generation and more will boost profits.

The 17 Best Stories of 2018 That CE Pros Never Read

By Andrew Nichols · December 3, 2018 • In 2018, many CE pros skipped a lot of important business articles in favor of lighter fare. Let's change that.

Should You Add Surcharge to Clients Who Pay by Credit Card?

By Jason Knott · November 20, 2018 • Legal expert Ken Kirschenbaum advises integrators to be careful about adding credit card surcharges.

AV Job Finder Facebook Group Makes Posting & Finding Jobs Easier Than Ever

By Adam Forziati · November 16, 2018 • The AV Job Finder FB group looks to become a place where companies hiring freelance A/V technicians can post jobs in a less formal atmosphere.

What Business Failures Can Teach Your CE Company

By Pete Baker · October 30, 2018 • Pete Baker suggests reflecting on successes as often as failures, and always 'preparing for the storm' before it happens.

SDVoE Academy Launches Free Online Learning Platform

By CE Pro Editors · October 2, 2018 • Designed to educate integrators in all things signal management, the newly launched SDVoE Academy's bite-sized lessons are free to all industry professionals.

How to Remove Guilt From Your Service Process

By Jason Griffing · September 27, 2018 • Providing consistent, quality service isn't an easy task, but by altering your approach a little you can avoid some of the stress associated with answering emails and service calls.

5 Reasons to Use End-to-End Software for Running an Integration Business

By Jason Knott · September 20, 2018 • Integrator: 'One of the largest problems that the A/V industry faces is segregated data.' Turnkey software solutions unite data, reduce errors, improve customer satisfaction, save time and boost profitability.

How to Maintain a Growing, Thriving Integration Business

By Advertorial · September 20, 2018 • ConnectWise suggests four pillars for business growth and success

2018 Wage and Salary Study Reveals Annual Wages, Benefits for Custom Integration Pros

By Jason Knott · September 19, 2018 • CE Pro 2018 Wage and Salary Study breaks down annual wages by region and size of company, along with benefits for technicians, sales, project managers and more.

Terminating Employees Can’t Be Done Pleasantly, But Can Be Done Properly

By Jeff Wuenker · September 19, 2018 • With proper planning, preparation, and by following protocol, firing an employee can be done with tact and respect.

RAM 1500 Truck Is High-Tech Office on Wheels

By Jason Knott · September 18, 2018 • Is this your next vehicle? RAM 1500 truck at CEDIA Expo 2018 showcased integrated 8.4-inch dashboard touchscreen and mobile app.

Want to Provide Better Service? Start with Sales and Project Processes

By Jason Griffing · August 30, 2018 • Giving service a prominent role in sales and project execution can set an integrator's service team up for ultimate success.

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