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Suppliers Better Fix those ‘Pesky Little Things’ that Aggravate Dealers

While vendors pour all their energy into fixing "the big ones" like dealer margins, they fail to notice customers drifting away over easy-to-fix…

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4 Network Troubleshooting Lessons for Newbie Installers

Technicians should connect/disconnect one device at a time, trust your instincts, use manufacturer tech support and hone…

Suppliers Better Fix those ‘Pesky Little Things’ that Aggravate Dealers

Suppliers Better Fix those ‘Pesky Little Things’ that Aggravate Dealers

April 25, 2018 While vendors pour all their energy into fixing "the big ones" like dealer margins, they fail to notice customers drifting away over easy-to-fix annoyances like inconvenient office hours and out-of-date spec sheets.

People & Places: Lenbrook Hires de Jesus; MSE, I Rep Green; AVAD Toronto Branch

People & Places: Lenbrook Hires de Jesus; MSE, I Rep Green; AVAD Toronto Branch

April 24, 2018 The latest in hirings and other notable movement within the custom electronics industry. Check back daily for updated news.

It’s Time to Charge for After-hours Support

It’s Time to Charge for After-hours Support

April 13, 2018 Providing free round-the-clock support is taxing your business. Here’s a step-by-step guide to converting your business to a paid support model.

Smart Home Pros Kill ‘em with Coddling, when Customers Just Want Convenience

Smart Home Pros Kill ‘em with Coddling, when Customers Just Want Convenience

April 10, 2018 All those rich people who purchase smart-home systems and big TVs on Amazon ... are they "not your customers anyway" or do they just want a simple buying experience, a la Uber and Amazon?

First Female Graduate of Maverick Technical Institute Always ‘Curious about Home Automation’

First Female Graduate of Maverick Technical Institute Always ‘Curious about Home Automation’

April 06, 2018 Amy Gordon, Maverick Technical Institute’s first female graduate of its accredited low-voltage training program, cites ‘hard work’ and ‘attention to detail’ as key attributes.

7 Complaints of Successful Luxury Salespeople

7 Complaints of Successful Luxury Salespeople

April 04, 2018 Change these seven problems, from spending too much energy on social media to altering product lines, and boost sales by 30%, according to the Luxury Institute.

Service Stinks - More Than You Might Realize

Service Stinks - More Than You Might Realize

Joseph Kolchinsky · March 30, 2018 Capitalizing on the demand for premium services is harder than it might appear on the surface. Here’s why...

Who ‘Owns’ Doorbell Camera Surveillance Video? (and 4 Other Legal Questions)

Who ‘Owns’ Doorbell Camera Surveillance Video? (and 4 Other Legal Questions)

March 28, 2018 With the proliferation of front door camera systems such as Ring, Nest Hello, and others, the liability and ownership rights to the images is coming to the forefront.


4 Network Troubleshooting Lessons for Newbie Installers

March 23, 2018 Technicians should connect/disconnect one device at a time, trust your instincts, use manufacturer tech support and hone your speed so your labor becomes a profit center for your integrator/employer.

Automated Business Practices: Is It On Your Radar?

Automated Business Practices: Is It On Your Radar?

Advertorial · March 20, 2018 ConnectWise offers a suite of software solutions to help your business run like a well-oiled machine.

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Jetbuilt Unveils Multi-Currency Quoting at ISE

Jetbuilt Unveils Multi-Currency Quoting at ISE

February 08, 2018 Jetbuilt sales and project management software's new multi-currency capability allows integrators to more easily quote and manage overseas projects.

ProjX360 Releases Version 2.0 Dealer Software Management Tool

ProjX360 Releases Version 2.0 Dealer Software Management Tool

January 22, 2018 ProjX360 v2.0 end-to-end software solution features new user interface, advanced notification system.

Simply Reliable Rolls E-Commerce Engine for Clients into SmartOffice Software for Integrators

Simply Reliable Rolls E-Commerce Engine for Clients into SmartOffice Software for Integrators

December 18, 2017 Simply Reliable, a leading design, proposal and project management system for technology integrators, now offers an e-commerce engine for clients to pay for projects.


CE Pro Video Q&A: Doug Greenwald of ProjX360 Discusses Software Efficiency

December 01, 2017 Doug Greenwald of ProjX360 outlines the real-time reporting functionality, proposal writing and other efficiency gained from end-to-end cloud-based software solution.

Comparing Control4 BakPak, Domotz, Ihiji and SnapAV OvrC Pro

Comparing Control4 BakPak, Domotz, Ihiji and SnapAV OvrC Pro

August 30, 2017 OneVision Resources' new 'Insider's Guide to Remote Systems Management' provides in-depth comparison of Control4’s BakPak, Domotz, Ihiji, and SnapAV’s OvrC Pro.

Asking the Right Questions for the Perfect Lighting Installation

Asking the Right Questions for the Perfect Lighting Installation

Advertorial · May 24, 2017 Or in short: How to become a lighting expert within 1 hour.

The Art Of Smart

The Art Of Smart

Advertorial · April 26, 2017 Get more business by teaming up with some unlikely allies.

Dealers on Portal.io: How The Productivity Software Makes a Huge Impact on their Businesses

Dealers on Portal.io: How The Productivity Software Makes a Huge Impact on their Businesses

Advertorial · November 04, 2016 We sit two integration companies in front of a camera and ask them to share their experiences with this newly free service.

5 BEST Business Software Services of 2016

5 BEST Business Software Services of 2016

October 27, 2016 Check out the 2016 BEST Award winners in the business operations category: D-Tools, One Firefly, iPoint, OneVision Resources and SnapAV.

What Dealers Say about CEDIA 2016: Bose Surprises, Sony Wows, Denver Wanted

What Dealers Say about CEDIA 2016: Bose Surprises, Sony Wows, Denver Wanted

September 21, 2016 Dealers universally embraced Sony, Bose and Riva surprised with strong home theater demos from little speakers, and Crestron gets mixed reviews on Sonos implementation at CEDIA 2016.

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Stamm Media Eliminates Chaos with Help from ConnectWise Platform

Stamm Media Eliminates Chaos with Help from ConnectWise Platform

October 27, 2017 The ConnectWise platform helped Stamm Media and Stamm Technologies go from a company in crisis to one that bids on--and regularly wins--large projects.

Struggling to Recruit Qualified CE Technicians?

2017 Consumer Technology Association/CE Pro Workforce Study

Jason Knott · First-ever joint CTA/CE Pro Workforce Study identifies key skillsets, budgets and resources for hiring, training, and retaining technicians. Key data on company size and geographic region also presented.

Asking the Right Questions for the Perfect Lighting Installation

Asking the Right Questions for the Perfect Lighting Installation

Advertorial · May 24, 2017 Or in short: How to become a lighting expert within 1 hour.

Presenting the CE Pro 100 of 2017

Presenting the CE Pro 100 of 2017

April 25, 2017 CE Pro presents the CE Pro 100, our annual list of the highest revenue custom installation companies, led by led by Vivint Smart Home, Best Buy and ADT in 2017.

How ConnectWise is Revolutionizing Customer Service

How ConnectWise is Revolutionizing Customer Service

Advertorial · April 03, 2017 Connectwise can help you strengthen client relationships with outstanding support.

CE Pro’s 2017 State of the Industry Report

CE Pro’s 2017 State of the Industry Report

January 13, 2017 After a strong 2016 with 8.1% average growth, integrators look to keep momentum going for 2017. Now if only they can find technicians to hire.

Dealers on Portal.io: How The Productivity Software Makes a Huge Impact on their Businesses

Dealers on Portal.io: How The Productivity Software Makes a Huge Impact on their Businesses

Advertorial · November 04, 2016 We sit two integration companies in front of a camera and ask them to share their experiences with this newly free service.

5 Tech Trends You Can’t Afford to Ignore

5 Tech Trends You Can’t Afford to Ignore

October 10, 2016 With a proactive set of solutions and the right community to support your work, you can capitalize on making your customers safer, happier, and more productive.

Your #1 Source for Expanding Your Recurring-Revenue Practice

Your #1 Source for Expanding Your Recurring-Revenue Practice

September 15, 2016 Adding to your service offering is challenging. We get it. ConnectWise has helped countless technology solution providers reconfigure their business for the future by adding new practice areas and building monthly recurring revenue.

iBridge Connected Home Dealer Program Benefits

iBridge Connected Home Dealer Program Benefits

Become part of the iBridge Connected Home Dealer Program, and take advantage of this rapidly growing, RMR-building category of services and all these benefits, many exclusive to Authorized Dealers.

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Bedrock Learning, Inc.

Bedrock Learning, Inc.
Understanding the industry and having technical skills increases sales, improves productivity, lowers costs and builds the bottom line. That’s why companies rely on Bedrock Learning for training and materials that produce...
www.bedrocklearning.com
Christie

Christie
Christie Digital is a global visual, audio and collaboration solutions company offering diverse solutions for business, entertainment and industry.Going to CEDIA? Reserve a seat in the Christie Digital theater presentation or...
www.christiedigital.com
Coleman Cable Inc.

Coleman Cable
CCI is a leading manufacturer and innovator of wire and cable and other electrical products, serving a multitude of channels and industries. With extensive design and production capabilities and a long-standing dedication...
www.colemancable.com
ConnectWise

ConnectWise
ConnectWise transforms how technology solution providers successfully build, manage, and grow their businesses. Our award-winning set of software solutions provide a fully integrated, seamless experience to companies in more...
www.connectwise.com
Cooper Lighting

Eaton
Eaton’s Lighting Division delivers a range of innovative and reliable indoor and outdoor lighting and controls solutions, specifically designed to maximize performance, energy efficiency and cost savings.  The...
www.cooperlighting.com
Custom Display Solutions (CDS), Inc.

Custom Display Solutions (CDS), Inc.
Established in 2000, Custom Display Solutions, Inc. (CDS) has flourished into a premier custom design manufacturer for the AV industry.  Our foundation is our commitment to quality, integrity and responsiveness to our...
www.cds4av.com
D-Tools

D-Tools
Leader in system design softwareD-Tools has forged relationships with key Custom Electronics manufacturers such as Crestron, Middle Atlantic, Sony, GE Security, Lutron, Runco, SpeakerCraft and many others to provide product...
www.d-tools.com
Dorrance Supply Company

Dorrance Supply Company
Located in Youngstown, Ohio, Dorrance Supply Company is a third generation family owned and operated business. Founded in 1947, Dorrance Supply has grown from a small localized distribution center to a leading provider of...
www.dorrancesupply.com
IQeye eStore

IQeye
IQinVision network cameras and video management software with attractive reseller discounts. Featuring IQeye BASIC LINE, from VGA to 2.0MP, H.264 or MJPEG, these IP video cameras easily integrate with NVRs. For smaller...
www.IQeStore.com
MSR Acoustics

MSR Acoustics
MSR Acoustics supplies the finest acoustical treatments for home theaters and listening rooms. Anthony Grimani and six Grammy Award-winner Keith Olsen founded MSR in 2003. MSR also supplies sound isolation and noise control...
www.msr-inc.com
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