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3 Biggest Remote Service Mistakes Integrators Are Making

Former CytexOne exec Martin Roseman is 'shocked' at how integrators are still reticent to offer, sell and price service agreements. New RMR Marketing…

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Dish Enhances Custom Integration Program with RMR Bonuses

Dish's Network Custom Integration program has been enhanced to include paying integrators a set monthly revenue-share…

System 7 Named 2016 CTA Integrator of the Year

January 11, 2016 Boston-based custom integrator System 7 headed by Gerry Lynch is named the 2016 Consumer Technology Association TechHome Division Mark of Excellence Integrator of the Year at CES 2016.

South African Integrator Tackles Growing Wealthy Class

December 30, 2015 Integrator BNC Technology in Johannesburg handles rapidly growing wealthy class in South Africa with fiber optic deployments pushing the market forward. What can U.S. integrators learn from this?

CE Pro People & Places: SureCall Names Moser; Platinum Appoints Strikwerda; Atlona Names new Reps

December 15, 2015 The latest in hirings and other notable movement within the custom electronics industry. Check back daily for updated news.

7 Big Mistakes Every Integrator Makes (updated with comments)

December 07, 2015 From hiring relatives to overpaying employees, two veteran integrators offer sage advice of what to avoid.

BYOD Spurs Commercial Cellphone Booster Market

December 03, 2015 The growth of Bring Your Own Device (BYOD) policies, use of the cellular network as a primary data delivery system and the need to seamlessly crossover between Wi-Fi and cellular are driving commercial market demand for cellphone signal repeater networks.

An Integrator’s Invisibility Cloak: How to Serve Demanding Homeowners in the Hamptons

October 09, 2015 Using MSE Audio and Savant as its go-to brands, Mancaves in Southampton, N.Y., adapts to their clients' schedules.

Sympl is Now Slateplan

October 05, 2015 CEDIA Expo 2015: Sympl, the new integrator-run company that makes project estimate and sales software, has changed its name to Slateplan.

HDMI Stepping Up Product Certification with Premium Program

October 05, 2015 At CEDIA Exp 2015, HDMI Licensing, LLC will launch an optional testing and certification program to ensure quality and performance of 4K cables, including ability to deliver 18Gbps and HDR.

What Defines 5-Star Service?

September 29, 2015 Standards of what makes for excellent service shouldn’t vary from one industry to the next. An integrator's service should be equivalent to a hotel concierge.

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