June 11, 2019 Tim Bigoness, chief marketing officer, D-Tools, spends some of his free time playing drums for his San Francisco-based band JamDaddy.
June 10, 2019 Technologists in the field could be the best sales and customer-experience assets in a home-tech company. Are you exploiting them?
June 06, 2019 Integrators are offering perks such as 24-hour phone support, guaranteed response times, same-day emergency response to differentiate in their respective markets.
June 03, 2019 Julie Jacobson analyzes data from CE Pro 100 Brand Surveys in the home-automation category, from 2014 to 2019.
May 30, 2019 Ed McConaghay sat down with CE Pro to discuss how RTI is responding to the growing impact of IoT devices on the control marketplace, and how integrators should present new systems to clients.
May 21, 2019 The big-box retailer’s turnaround is rooted in retooling the customer experience. Companies serving higher-end clientele can take cues from how Best Buy created 15x multiple on tech support recurring revenue.
May 20, 2019 Danny Forster, an architect, TV host, and Crestron Masters 2019 keynote speaker explains how he feels the relationship between integrators and architects should work.
May 17, 2019 Jeff Boccaccio of DPL Labs discusses the testing procedures available for HDMI 2.1, including the self-testing going on right now.
Nick English · May 13, 2019 Smart locks could be your entrée into the growing aging-in-place market and a continual source of revenue.
Daniel Newman · May 13, 2019 The first impression many customers get of an integration business is via its website. Here's how to make sure your site doesn't look outdated.