All In Ihiji
Thinking about remote systems management (RSM) as a cost of doing business is only half the picture, especially when you consider earning recurring revenue on proactive monitoring.
Joseph Kolchinsky · January 04, 2017
Integrators struggle to generate recurring revenues (RMR) for remote network monitoring; should they chalk it up to the cost of doing business?
Julie Jacobson · December 15, 2016
Dealers are still trying to figure out the magic formula for earning customers’ monthly dollars (RMR), while manufacturers arm them with more networking tools and features like parental controls, cyber security and home automation.
Julie Jacobson · December 14, 2016
New OneVision 20/20 program includes manufacturers, software providers, remote systems management platform providers, service providers, and trade organizations united to improve service capabilities of integrators.
Jason Knott · December 08, 2016
Client service issues are somehow more urgent and more stressful around the holidays. Here are three ways to simplify service calls and create a happier season for your clients, as well as for you.
Joseph Kolchinsky · December 07, 2016
Four-person Gulf Coast AV in Biloxi, Miss., sells service plan with 20 free hours of labor for $150/month, and ‘trains’ clients to expect service calls only on Tuesdays.
Jason Knott · December 02, 2016
Ihiji’s Invision Remote Systems Management product adds active security scanning, noting that 40% of integrators’ installations include at least one open port, making them vulnerable to hacking. Ihiji will also issue reports on vulnerabilities for certain manufacturer firmware.
Jason Knott · November 08, 2016
Networking guru tries out Google Fiber in Austin with a consumer-grade Google OnHub router, and the results weren’t pretty. Here are some lessons for smart home integrators.
Michael Maniscalco · November 04, 2016
Ihiji announces year-long contest that runs until CEDIA 2017 to reward integrators who earn recurring monthly revenue.
Jason Knott · September 28, 2016
At CEDIA 2016, Sony is introducing the VPL-VW675ES native 4K projector with Hybrid Log Gamma support for HDR, electronic lens control and integration with most popular home automation systems.
Julie Jacobson · September 15, 2016