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2018 Market Report: Security and the Smart Home Installation Channel

Security dealers say DIY is hurting their business, but they still collect about $46.20/month per customer, plus 10 to 20 percent for integrated IoT devices, according to research from Parks Associates and Security Sales & Integration.

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Percentage Security Installations Include Interactive Capability

Interactivity was close to unknown 10 years ago. When interactivity did occur, it was for custom security systems only. And the capability today is not only for installed systems; it is available in most DIY systems, even low-cost systems. That presents a reminder to security dealers: be on the lookout for changes that matter. Some innovations are simply “nice-to-have”; others are compelling and will enter mainstream consumer wants quickly. Parks Associates believes voice recognition is next on that list.
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