CE Pro BEST Product Awards | CE Pro BEST Project Awards
Control & Automation

Vivint Partners with Best Buy on Smart Home; Builds out Sky AI; Teams with Airbnb

At CES 2017, Vivint announced a partnership with Airbnb, showcased new AI features of its security and home-automation platform, and said little about smart-home trial with Best Buy.

Vivint Partners with Best Buy on Smart Home; Builds out Sky AI; Teams with Airbnb
Although not discussed at CES 2017, Vivint Smart Home is doing a pilot program with Best Buy for selling and installing security and home automation systems. At CES, the company revealed a partnership with Airbnb and development on its AI platform called Sky.

Julie Jacobson · January 6, 2017

Vivint Smart Home, the giant security and home automation provider, made several announcements at CES 2017: a partnership with Airbnb, new consumer-payment paradigms and the company’s push into true artificial intelligence (AI), where you don’t have to push any buttons to control the smart home; the system is already aware of you and your habits.

One thing that Vivint isn’t talking about, though, is a trial program in San Antonio, Texas, where the company is selling its products and services through Best Buy. Called “Best Buy Smart Home powered by Vivint,” the pilot program is running in seven San Antonio stores.

Vivint has chosen not to comment on the program at this time, other than to note that the in-store sales and at-home installations are handled by Vivint employees, not Geek Squad or other Best Buy providers. It’s a similar program trialed at mobile-phone stores.

The Web page promoting the services reads:

Many of our San Antonio–area stores are now one-stop shops for smart home products and security monitoring. Purchase a Best Buy Smart Home product package (prices start at $699.99) and you can sign up for professional monitoring from Vivint for as little as $1 a day, with no contract.* …

You can also sign up for a free In-Home Consultation and have an In-Home Advisors visit you and explain your smart home options.

The “In-Home Consultation” noted above is another new Best Buy initiative offered in four metro areas: San Antonio, Austin, Atlanta and Orlando.

In addition to security and automation, the consultants will advise customers on streaming media, cutting the cord, TVs and home theaters, major appliances, Wi-Fi networking and more.

New Financing Options

You might have noticed that the Vivint offering at Best Buy starts at $700. This is a new economic model for Vivint, which traditionally has given away its products for free or practically free in exchange for three-year customer commitments at $50 to $70 per month.

With that “debt-driven” model (as Vivint marketing representative Liz Tanner puts it), ROI on a single install can run up to three years.

The new model allows consumers to buy Vivint products outright, without long-term monitoring commitments. In a partnership with Vivint, Citizens Bank will provide 0% financing to qualified providers.

Monthly monitoring and interactive services cost $40 for security services only, and $50 for the complete range of smart-home services, including video monitoring.

“By separating the purchase of products and services, we’re introducing a model similar to the one used in the cell phone industry to provide greater flexibility for consumers as their needs evolve,” says Vivint president Alex Dunn. “This new payment plan will also make it easier for Vivint customers to continue to add the latest innovations to their smart homes.”

This new option, by the way, enables third-party resellers like Best Buy to obtain margin on hardware.

Airbnb and AI

At CES, Vivint also revealed a new partnership with Airbnb that makes the manufacturer the “preferred smart home provider” for the booking service.

Vivint systems communicate with Airbnb’s cloud service to link reservations with smart-home settings.

For example, when guests book a Vivint-enabled Airbnb property, they receive an email with a unique entry code that allows them to unlock the door at the time of the arrival.

Hosts need not send out PINs manually, and guests need not download an app. The code is valid only during the guest’s reservation period.

Vivint also uses Airbnb’s booking data to adjust temperatures automatically, for example setting back the thermostat during long periods of inactivity.

These intelligent responses are part of Vivint’s foray into “artificial intelligence,” under the aegis of its “Sky” AI platform.

Like many other smart-home providers these days, Sky learns and analyzes user behaviors in the home, adjusting thermostats automatically for energy savings and nudging you if you’re the last one to leave the home and the security system isn’t armed. 



We're Looking for Your BEST Projects

Don’t miss your chance to enter to win a 2019 BEST Projects Award. We’ll be announcing winners at a special Gala event at CEDIA EXPO. We can’t wait to see what you’ve been up to this year! Enter your projects now.




  About the Author

Julie Jacobson is founding editor of CE Pro, the leading media brand for the home-technology channel. She has covered the smart-home industry since 1994, long before there was much of an Internet, let alone an Internet of things. Currently she studies, speaks, writes and rabble-rouses in the areas of home automation, security, networked A/V, wellness-related technology, biophilic design, and the business of home technology. Julie majored in Economics at the University of Michigan, spent a year abroad at Cambridge University, and earned an MBA from the University of Texas at Austin. She is a recipient of the annual CTA TechHome Leadership Award, and a CEDIA Fellows honoree. A washed-up Ultimate Frisbee player, Julie currently resides in San Antonio, Texas and sometimes St. Paul, Minn. Follow on Twitter: @juliejacobson Email Julie at julie.jacobson@emeraldexpo.com

Follow Julie on social media:
Twitter · LinkedIn · Google+

Julie also participates in these groups:
LinkedIn · Google+

View Julie Jacobson's complete profile.



  Article Topics


Control & Automation · Automation · Security · Events · CES · News · Products · Airbnb · Best Buy · Vivint · All Topics
CE Pro Magazine

Read More Articles Like This… With A Free Subscription

CE Pro magazine is the resource you need to keep up-to-date on the latest products, techniques, designs and business practices. Subscribe today!

Subscribe Today!

Comments

Posted by SecurityJohn on January 7, 2017

The Best Buy model is interesting but expensive.Vivent basically uses a Qolsys/Alarm.com product solution that is easily available online to DIYers at sites like www.securityallstar.com. SecurityAllStar provides a same or better solution at a substantially lower non contract monitoring rate.

Posted by Julie Jacobson on January 6, 2017

Yes indeed, ahardeman.

Posted by antoniohardeman on January 6, 2017

Hey Julie!  Vivint’s partnership with Airbnb as the “preferred smart home provider” is smart from a marketing standpoint; but the smart home “intelligence” part is funny.  My smart home that isn’t Vivint based is on Airbnb and most potentials renters couldn’t give two flips about the smart home provider.  There’s nothing innovative about the pin for guests to enter the homes.  I can create pins that are only valid during the length of period that the guest is there based on time and day; they automatically expire when the guests leave.  And texting the pin to guests isn’t a big deal.  The issue about needing an app only comes to into play when the host has a bluetooth lock.  My locks are Z-wave and guest don’t need an app.  I get a notification when they arrive and when they exit.  Guest also get a temporary alarm code.  I get an notification when the alarm hasn’t been armed; if it hasn’t I just arm it remotely.

Posted by antoniohardeman on January 6, 2017

Hey Julie!  Vivint’s partnership with Airbnb as the “preferred smart home provider” is smart from a marketing standpoint; but the smart home “intelligence” part is funny.  My smart home that isn’t Vivint based is on Airbnb and most potentials renters couldn’t give two flips about the smart home provider.  There’s nothing innovative about the pin for guests to enter the homes.  I can create pins that are only valid during the length of period that the guest is there based on time and day; they automatically expire when the guests leave.  And texting the pin to guests isn’t a big deal.  The issue about needing an app only comes to into play when the host has a bluetooth lock.  My locks are Z-wave and guest don’t need an app.  I get a notification when they arrive and when they exit.  Guest also get a temporary alarm code.  I get an notification when the alarm hasn’t been armed; if it hasn’t I just arm it remotely.

Posted by Julie Jacobson on January 6, 2017

Yes indeed, ahardeman.

Posted by SecurityJohn on January 7, 2017

The Best Buy model is interesting but expensive.Vivent basically uses a Qolsys/Alarm.com product solution that is easily available online to DIYers at sites like www.securityallstar.com. SecurityAllStar provides a same or better solution at a substantially lower non contract monitoring rate.