News

URC Dealers in the Lurch after Control4 Acquisition of Extra Vegetables

URC dealers cut off from their Extra Vegetables accounts not at all happy with Control4’s acquisition of the software developer.


At ISE 2013, URC and Extra Vegetables announced a partnership for driver development.
Julie Jacobson · September 11, 2014

Control4 acquired third-party driver developer company Extra Vegetables yesterday, scoring a big win for Control4 dealers who now get all of that EV software and tech support for free.

Not so happy are the legions of URC dealers who have been using Extra Vegetables since EV started developing for Total Control last year.

Without warning, their EV dealer accounts were closed, and their existing purchases face expiration in 90 days.

CE Pro has received several emails, tweets and comments from URC dealers who are not happy about their now-inactive EV accounts. They have relied on the software developer for such key URC Total Control drivers as Sonos and iTunes.

Jason Vizthum (@Integralmaui) tweeted: “EV also left numerous URC dealers in the lurch. They shut the website off. This was a shady deal by EV and C4. Shameful!”

On the original story, “URC Dealer” commented, “So far the transition has been anything but smooth.”

At CEDIA Expo today, we’ll ask URC about its plans to fill the EV gap.

Below is the letter that EV dealers received from Extra Vegetables:

Extra Vegetables joins the Control4 team
URC module sales discontinued with immediate effect

Extra Vegetables Ltd Acquired
As of September 10 Extra Vegetables Ltd has been acquired by Control4.

This email contains important information regarding Extra Vegetables’ URC Total Control and ccGEN2 modules.

URC Modules Discontinued
All Extra Vegetables URC modules have been discontinued and have been removed from sale with immediate effect.  It will no longer be possible to download or purchase a license key for any Extra Vegetables URC module.

No updates or maintenance releases will be provided for URC modules in the future.

Support Withdrawn

Existing URC modules are no longer supported.  Neither Extra Vegetables nor Control4 will provide support on URC modules.

Existing Licensed Modules
Any Extra Vegetables URC module will continue to operate on the URC controller on which it is installed using the currently released firmware and OS for devices.

Purchased but un-installed keys
You will be able to install any purchased but unused license keys for a period of 90 days from today.  Once installed on a controller all keys will be locked to that controller and nontransferable.

Dealer Accounts

All URC dealer accounts on the Extra Vegetables’ website have now been closed.  It is no longer possible for dealers to access their accounts or log on to our website.

If you also have a Control4 login to our website then this is unaffected and you will receive a separate newsletter which details the changes to the Control4 side of our business.

Newsletter
This newsletter list will be shut down and your details will be deleted from our systems.

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Extra Vegetables Website today.
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JULIE JACOBSON bio/articles: cepro.com/jj
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  About the Author

Julie Jacobson is founding editor of CE Pro, the leading media brand for the home-technology channel. She has covered the smart-home industry since 1994, long before there was much of an Internet, let alone an Internet of things. Currently she studies, speaks, writes and rabble-rouses in the areas of home automation, security, networked A/V, wellness-related technology, biophilic design, and the business of home technology. Julie majored in Economics at the University of Michigan, spent a year abroad at Cambridge University, and earned an MBA from the University of Texas at Austin. She is a recipient of the annual CTA TechHome Leadership Award, and a CEDIA Fellows honoree. A washed-up Ultimate Frisbee player, Julie currently resides in San Antonio, Texas and sometimes St. Paul, Minn. Follow on Twitter: @juliejacobson Email Julie at julie.jacobson@emeraldexpo.com

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  Article Topics


News · Control4 · Extra Vegetables · URC · All Topics
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