Time Warner Cable Reports Best Quarter Ever for IntelligentHome Service

Time Warner Cable (TWC) reports that it sold a net of 13,000 IntelligentHome entry-level home automation/security systems in Q1. Total sales now equal 57,000 systems.

Jason Knott · April 24, 2014

The second wave of cable company entree into the security business appears to be going much better than the first attempt back in the 1990s. Time Warner Cable (TWC) reported today it had a net increase of 13,000 IntelligentHome entry-level home automation/security systems during the first quarter of 2014… its best quarter ever for the offering.

In its quarterly report, TWC says it now has sold a total of 57,000 systems. Similar to the ADT Pulse, the IntelligentHome security system adds lighting control, thermostat control and IP camera control features.

The base system consists of two door sensors, two motion sensors, smoke detectors, a touchscreen, and cellular monitoring. Add-ons include CO detectors, glassbreak detectors, water sensors, keyfobs and more. The professionally installed system is accessible via an app for tablets and smartphones, but there is a dedicated touchscreen in the package. Monitoring starts at $33.95 per month.

Overall, the cable TV giant reported quarterly revenue of $5.5 billion, up $107 million from Q1 in 2013. The company declared Q1 as its best residential subscriber performance in 5 years. TWC, which Comcast is currently trying to purchase for $45 billion, increased its total residential customer base by 148,000 net, including 82,000 more triple play customers and 269,000 high-speed Internet customers. TWC has now installed 4.3 million of its new cloud-based set-top boxes and rolled out its new TWC Maxx service in New York City and Los Angeles offering 300Mbps bandwidth speed.

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  About the Author

Jason Knott is Chief Content Officer for Emerald Expositions Connected Brands. Jason has covered low-voltage electronics as an editor since 1990, serving as editor and publisher of Security Sales & Integration. He joined CE Pro in 2000 and serves as Editor-in-Chief of that brand. He served as chairman of the Security Industry Association’s Education Committee from 2000-2004 and sat on the board of that association from 1998-2002. He is also a former board member of the Alarm Industry Research and Educational Foundation. He has been a member of the CEDIA Business Working Group since 2010. Jason graduated from the University of Southern California. Have a suggestion or a topic you want to read more about? Email Jason at

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  Article Topics

Security · News · TWC · All Topics
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