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Podcast: CE Pro 100 Dealer on Why Crestron is Go-To Automation Vendor

CE Pro's Julie Jacobson chats with John Clancy of Audio Command Systems and Crestron's Randy Klein and Fred Bargetzi on brand loyalty, .Net architecture, DigitalMedia and a cool new app.


CE Pro 100 Podcast: Julie Jacobson chats with Integrator Audio Command Systems and home automation vendor Crestron (9 minutes)
CE Pro Editors · June 3, 2013

CE Pro 100 dealers consistently rank Crestron at the very top or among the top five brands in numerous categories including home automation, audio distribution, video distribution, energy management, lighting control, intercoms and more.

As part of our series celebrating the CE Pro 100 dealers and the manufacturers they use, CE Pro’s Julie Jacobson visited with John Clancy, executive VP of New York-based Audio Command Systems (#7), and Randy Klein and Fred Bargetzi, COO and CTO of Crestron, respectively.

In this 9-minute podcast, Clancy explains that 37-year-old ACS might not have had many home automation options to choose from back in the day. Today, however, there are plenty of good options but Crestron remains ACS’s go-to brand – not just for automation but the other subsystems now offered by the manufacturer.

In particular, Clancy notes Crestron’s ground-breaking one-wire multiroom A/V family, DigitalMedia, which “really changed the way we do video distribution.”

Audio CE Pro 100 podcast Crestron and Audio Command Systems

In some ways, ACS has no choice but to continue its longstanding relationship with Crestron because “we have thousands of Crestron systems installed,” Clancy says.

Then again, Crestron (uniquely, perhaps) gives ACS “the ability for us to easily upgrade our clients who have been Crestron customers for 15 years or more,” according to Clancy.

Bargetzi explains, “We have this crazy thing where we continue to support legacy products out there. It requires a lot of work on our side to do it but we do really value our customers out there and our dealers. There is a lot of legacy Crestron out there. It’s a great opportunity to upgrade ….”

Also in this podcast, Clancy discusses Crestron touchscreens versus iPads and other off-shelf-the interfaces, while Bargetzi explains how Crestron’s newish .Net open architecture has benefited dealers and users alike.

Randy Klein, meanwhile, describes Crestron’s process for qualifying new dealers.

Finally, at the very end of the discussion, Bargetzi provides a teaser on a great new app that proves, he says, that Crestron doesn’t have to “invent it here.”
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